Solidity Developer

Spearheaded maintenance and optimization of internal Salesforce operations, leading to a 30% reduction in response time. Managed profiles and roles for Salesforce users, fortifying data security and integrity. Created and managed comprehensive Salesforce reports and dynamic dashboards, empowering decision-making processes. Implemented automation strategies leveraging Flow Builder, Process Builder, and Workflow Builder, increasing operational efficiency by 40%.

Manage, administer, and maintain Microsoft 365 environments for optimal performance and functionality. Configure and deploy Office 365 applications, including Exchange Online, SharePoint Online, Teams, and OneDrive. Monitor and troubleshoot issues related to user access, permissions, and connectivity. Implement security best practices to safeguard data and ensure compliance with industry standards. Collaborate with cross-functional teams to implement new features and functionalities within the M365 ecosystem. Conduct user training sessions to enhance productivity and utilization of Office 365 tools. Perform regular system updates, patches, and upgrades to ensure system stability and security. Develop and maintain documentation related to system configurations, procedures, and troubleshooting guidelines.

Spearheaded prompt and effective resolution of on-site customer issues, fostering a 30% increase in customer satisfaction ratings. Facilitated seamless onboarding experiences for new employees by configuring and deploying new systems. Revamped OS image, optimizing system performance and functionality while ensuring uniformity across the organization. Managed Enterprise Directory and Directory Integration (AD, LDAP), contributing to a 25% reduction in access-related discrepancies.

Orchestrated the analysis, installation, and maintenance of mission-critical software applications, resulting in a 20% increase in workflow optimization. Oversaw comprehensive desktop operations and support services, ensuring minimal disruptions and a 30% reduction in operational downtime. Optimized software application performance through updates and debugging procedures, enhancing system functionality by 25%.