Analyst

Processed and validated inward/outward clearing items (cheques, interbank transfers), ensuring timely submission to clearing systems and accurate interbank settlement. Reconciled clearing accounts, suspense accounts, and GL entries; investigated and resolved transaction discrepancies within prescribed SLA windows. Monitored clearing volumes for fraud signals and policy breaches; maintained audit-ready records per regulatory requirements. Prepared daily and monthly reports on clearing performance metrics; escalated SLA breaches and coordinated with Operations, Treasury, and Compliance teams. Contributed to process improvement initiatives including workflow automation and system upgrade testing.

Coordinated last-mile delivery operations with carriers to ensure on-time distribution across assigned regions. Collected field data on delivery performance and customer feedback to support operational improvements and demand forecasting.

Conducted static and dynamic analysis of web applications to identify and report security vulnerabilities; collaborated with client security teams on remediation.

Supported ICT operations including network administration, database management, and software QA; conducted CATI surveys and CAPI data capture for national statistics programmes.