Customer Support Representative
Crypto Customer Support Specialist
I have real customer service and e-commerce operations experience, handled many customer messages/orders, understand crypto personally since 2017, use exchanges/wallets/DeFi, and can explain things clearly to users.
Experience: 6 years
Yearly salary: $40,000
Hourly rate: $20
Nationality: 🇺🇦 Ukraine
Residency: 🇻🇳 Vietnam
Experience
CEO
LazyStencils 2019 - 2026
Built and operated a New York-based e-commerce business selling custom and ready-made stencil products through eBay, Amazon, and direct website sales. Managed 50,000+ orders and $500,000+ in revenue, handled 10,000+ customer support messages, resolved refunds, replacements, shipping issues, custom requests, and dissatisfied customers. Coordinated production and fulfillment with a New York-based employee and managed product listings, SEO descriptions, and store operations.
Skills
amazon
blockchain
communication
crypto
defi
ecommerce
operations
sales
trader
web3
customer-support
english
russian
ukrainian