Product Manager

SmartQ (A Compass Group company) creates digital cafeteria solutions for office foodcourts, stadiums, and other businesses across 14 countries. Grew QoQ orders from 300k to 950k and revenue from £1.5m to £3.8m in 12 months through key product initiatives in the UK region. Enabled the implementation team to scale from 50 to 600 site deployments per quarter by redesigning the site setup and menu configuration process. Led omnichannel product strategy across kiosk, POS, mobile and web surfaces to deliver a unified experience across the digital café suite. Led 11 PMs and 6 designers, introducing outcome-driven roadmaps, AI tooling (v0, Cursor), and cross-functional rituals that raised team velocity and accountability. Created a transparent prioritisation and planning process driving alignment across Compass UK and SmartQ India. Established end-to-end instrumentation using Mixpanel and BigQuery, enabling qualitative and quantitative access across the team.

GoKwik (Series B) is an ecommerce enablement company with an 80 million shopper network. Improved the RTO (Return to Origin) product by reducing the RTO Rate across merchants by 25%. Further reduced RTO rate by 11% with Post Order customer experience solutions. Led the Offers charter, and improved the overall conversion rate by 15% with Offers as a lever. Designed the vision and technical roadmap for a platform-agnostic Offers engine (a merchant-facing developer product targeting a $10M TAM), enabling third-party integrations and programmatic discount logic. Got one of the highest Performance review rating across the product team (4/5).

CutShort (Funded) is an AI based technical recruitment marketplace with 1.8 million technical job seekers. Increased a candidate’s application rate on the platform by 13% to help recruiters hire more candidates (Job feedback score improved by 24%). Helped Cutshort acquire more recruiters by increasing the sign up rate by 34% (Improved the sign up UX). Helped acquire 70% more paid recruiters on the enterprise plan by developing 3rd party ATS integrations (Application Tracking System).

TripShire is a B2C travel tech company that enabled customised holiday booking without talking to a travel agent. Launched a B2C personalised holiday booking platform ($1M ARR). Launched a B2B SaaS product which saved travel agents 20 hours per month & increased their conversion from an average 9% to 15%. Led a 25 people team that included sales, and engineering. TripShire in the Press: Economic Times, Indian Express, The Telegraph, Zee Business, Silicon India.

Merkle Sokrati (acquired by Dentsu Aegis) is a leader in digital advertising for enterprise e-commerce in India. Handled a digital marketing portfolio of 9 clients with monthly ad spends of about half a million dollars, across B2B and B2C enterprises. Reliance Ajio’s monthly Ad spends grew by 300%, and Oxigen Wallet’s load money increased by 150% with a 2x increase in conversions.