Product Manager

SmartQ (Compass Group) creates digital cafeteria solutions for office foodcourts, stadiums, and other businesses across 14 countries. • Grew QoQ orders from 300k to 950k and revenue from £1.5m to £3.8m in 12 months through key product initiatives in the UK region • Enabled the implementation team to scale from 50 to 600 site deployments per quarter by redesigning the site setup and menu configuration process • Led omnichannel product strategy across kiosk, POS, mobile and web surfaces to deliver a unified experience across the digital café suite • Led 11 PMs and 6 designers, introducing outcome-driven roadmaps, AI tooling (v0, Cursor), and cross-functional rituals that raised team velocity and accountability • Created a transparent prioritisation and planning process driving alignment across Compass UK and SmartQ India • Established end-to-end instrumentation using Mixpanel and BigQuery, enabling qualitative and quantitative access across the team

GoKwik is an ecommerce enablement company with an 80 million shopper network • Improved the RTO (Return to Origin) product by reducing the RTO Rate across merchants by 25% • Further reduced RTO rate by 11% with Post Order customer experience solutions • Led the Offers charter, and improved the overall conversion rate by 15% with Offers as a lever • Designed the vision and technical roadmap for a platform-agnostic Offers engine (a merchant-facing developer product targeting a $10M TAM), enabling third-party integrations and programmatic discount logic • Got one of the highest Performance review rating across the product team (4/5)

CutShort (Funded) is an AI based technical recruitment marketplace with 1.8 million technical job seekers. CutShort’s MRR is doubling each month. • Increased a candidate’s application rate on the platform by 13% to help recruiters hire more candidates (Job feedback score improved by 24%) • Helped Cutshort acquire more recruiters by increasing the sign up rate by 34% (Improved the sign up UX) • Helped acquire 70% more paid recruiters on the enterprise plan by developing 3rd party ATS integrations (Application Tracking System)