Kyc Expert

Built and managed a team of 11 compliance professionals, ensuring effective execution of institutional/retail onboarding and risk management activities. Led CDD/EDD reviews for institutional clients across Partnerships, LLCs, Corporates, Banks, NBFIs, Trusts, Funds, and complex entities. Managed ongoing screening activities including sanctions, adverse media, and PEP alerts with appropriate risk assessment and resolution. Oversaw team productivity, workload management, operational performance, and quality governance through monitoring and coaching. Identified quality and efficiency gaps and implemented improvement plans to enhance team performance. Designed automated compliance dashboards providing senior management insights on turnaround times, onboarding volumes, business units, and approval/decline trends. Developed screening dashboards improving visibility into sanctions, adverse media, and PEP screening outcomes. Handled complex onboarding escalations and supported risk-based onboarding decisions. Managed quarterly periodic reviews ensuring timely completion and regulatory alignment. Created behavioral rules to address actual account activity. Developed knowledge of transaction monitoring processes, alert reviews, and risk assessment methodologies. Supported MENA Compliance initiatives including AML Gap Assessments, Business Risk Assessments, Client Risk Assessments, and regional onboarding requirements, ensuring alignment with UAE AML/CFT regulations and the VARA framework.

Ensured adherence to KYC policies, procedures, and group standards while monitoring regulatory and policy updates and communicating impacts to production teams. Acted as SPOC for KYC policy, training, and quality matters, collaborating with Compliance teams, Policy teams, QC teams, and onshore/offshore stakeholders. Provided process guidance, resolved KYC queries, supported profile completion, and ensured adherence to quality and SLA requirements. Prepared and delivered KYC training programs, conducted knowledge assessments, dipsticks, and calibration sessions to improve policy understanding. Partnered with business and production teams to reduce CDD returns, perform root cause analysis, and implement policy-aligned solutions. Applied risk-based decision making and managed stakeholder communication to ensure timely delivery of compliance objectives.

Managed and supervised a team of 8 KYC analysts handling remediation activities across retail, corporate, and banking clients. Mentored analysts through coaching, feedback, and quality reviews to improve productivity and compliance standards. Performed customer due diligence reviews for high-risk customers including corporate, bank, NBFI, and trust entities. Managed stakeholder communication, project updates, and resolution of complex KYC issues to support timely completion of deliverables. Applied risk-based assessment approaches to identify gaps and ensure remediation activities met KYC requirements.

Performed KYC reviews, customer due diligence activities, risk assessments, and compliance operations for institutional clients.