Community Manager

Community Manager

Community manager/Customer Service Professional with 2+ years of experience supporting customers via WhatsApp Business and Email. Skilled in resolving issues quickly while maintaining a friendly and professional tone. Seeking a Remote Live Chat Associate role to deliver fast, accurate, and customer-focused support.


Experience: 2 years

Yearly salary: $12,000

Hourly rate: $15

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

Sale manager
Airtel
2022 - 2024
Sale management
Customer Service Representative
Airtel
2021 - 2023
Handled customer inquiries via chat and email with fast response time. Resolved issues related to orders, payments, and deliveries. Maintained accurate customer interaction records. Improved customer satisfaction through clear communication. Received positive feedback for professionalism and patience.

Skills

community-manager
customer-service
customer-support
email-marketing
microsoft
english