Customer Support Representative

Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and selling stamps, stamped paper, other retail products and services and may use a computerized system, accepting and delivering packages and accountable mail, issuing and cashing foreign and domestic postal money orders, accepting and responding to customer claims and inquiries, and providing information to the public regarding postal regulations.

Contact customers via phone and email to confirm deliveries and follow up with inquiries. Provides clerical support, including data entry, invoicing and filling invoices. Maintain office filing system, both paper files and electronic files. Maintain petty cash funds. Dispatch boat arrivals to dock terminal. Processes order for fuel and package products. Errands including bank deposits and picking up checks from customers.