Operations Expert
Strategy & Operations Professional
Professional with 3 years in FinTech/crypto optimizing processes and ensuring AML/BSA compliance in institutional client operations. Analytical, meticulous, and continuous improvement-oriented, focused on building scalable operational frameworks. Passionate about driving trust and efficiency in the financial ecosystem through operational integrity and data-driven decision-making.
Experience: 2 years
Yearly salary: $60,000
Hourly rate: $25
Nationality: 🇲🇽 Mexico
Residency: 🇲🇽 Mexico
Experience
Sales Analyst
Biso S.A.P.I 2023 - 2023
Supported the Institutional Sales team by analyzing client account and transaction data to inform strategic decision-making. Optimized workflows and automated key tasks within HubSpot to enhance the client experience and ensure seamless transitions from sales to onboarding. Collaborated with Marketing, Operations, Product, and Compliance to design client engagement strategies and secure agreements with institutional partners. Conducted blockchain address reviews (Etherscan, Blockchair) to ensure compliance and mitigate operational risk.
Sales Analyst
Biso S.A.P.I 2023 - 2023
Supported the Institutional Sales team by analyzing client account and transaction data to inform strategic decision-making. Optimized workflows and automated key tasks within HubSpot to enhance the client experience and ensure seamless transitions from sales to onboarding. Collaborated with Marketing, Operations, Product, and Compliance to design client engagement strategies and secure agreements with institutional partners. Conducted blockchain address reviews (Etherscan, Blockchair) to ensure compliance and mitigate operational risk.
Marketing Settlement Specialist
Huawei Consumer Business Group 2022 - 2023
Optimized supplier management processes to reduce rejections to 0%, achieving best employee award. Led budget strategy for multi-channel e-commerce campaigns across MX and Canada, ensuring ROI alignment with global business objectives.
Marketing Settlement Specialist
Huawei Consumer Business Group 2022 - 2023
Optimized supplier management processes to reduce rejections to 0%, achieving best employee award. Led budget strategy for multi-channel e-commerce campaigns across MX and Canada, ensuring ROI alignment with global business objectives.
Executive Project Assistant
Gran Hotel Diligencias 2021 - 2021
Defined and executed the strategic project plan for a new restaurant concept, leading an 8-person team and delivering actionable insights from customer data analysis.
Executive Project Assistant
Gran Hotel Diligencias 2021 - 2021
Defined and executed the strategic project plan for a new restaurant concept, leading an 8-person team and delivering actionable insights from customer data analysis.
Skills
account-manager
api
customer-support
operations
english
portuguese
spanish