vachelarief

It Support & System Administrator

IT Professional with 7+ years of experience supporting Windows & Linux environments, virtual infrastructures (VMware), and Active Directory management. Skilled in troubleshooting, system monitoring, and technical documentation. Strong communication abilities and a proven track record of improving operational efficiency and user satisfaction.

Experience: No experience

Yearly salary: $62,000

Hourly rate: $30

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Desktop Support Specialist
Deutsche Bank
2020 - 2022
Delivered enterprise-level end-user support following international standards. Resolved issues related to computers, banking applications, and network devices. Supported onboarding/offboarding including device provisioning and system access.
Information Technology Coordinator
PT Quartee Technologies
2018 - 2024
Managed and monitored IT infrastructure to support company operations. Troubleshot network, hardware, and internal application issues. Maintained servers and ensured optimal system performance. Coordinated with vendors and internal teams for IT projects.
Information Technology Desktop Support
PT Quartee Technologies
2017 - 2018
Provided technical support for computer hardware and software. Performed installation, configuration, and repair of devices. Supported daily operations including Office 365, networking, and VPN access.

Skills

php
python
english