valentinie

1. Built a dynamic Looker Studio dashboard to track user behaviour and performance across the Cartesi site, helping identify the friction points and areas for improvement. 2. Led expert review of Cartesi.io, uncovering insights that guided the website revamp strategy. 3. Conducted mixed-method research with Experiment Week participants, providing actionable benchmarks to improve future hackathon formats. 4. Ran 4 research rounds with ETHGlobal hackers to uncover developer pain points and improve developer experience. 5. Interviewed 20 blockchain developers to map the builder journey and co-led a service design workshop to guide product strategy. 5. Conducted research to develop community personas, which informed early product and engagement strategy. 6. Led 22+ end-to-end research projects across departments, ensuring consistent integration of user insights into Cartesi’s products.

Co-created scoping workshops in Miro for 3 stakeholder groups, which helped define Hypernest’s unique value propositions and guide partnership strategies.

1. Co-led comparative usability testing across 6 food delivery apps with 30 participants, which contributed to establishing global usability benchmarks for Delivery Hero. 2. Authored 9 UX articles and joined 1 podcast, contributing to UXBonfire’s growth as a Web3 UX community. 3. Collaborated with freelancers and instructors to shape UXBoost Academy website, curriculum, and operations. 4. Conducted 4+ knowledge-sharing sessions internally, fostering a stronger research culture across the team. 5. Delivered multiple end-to-end research projects across fintech, e-commerce, and Web3 verticals to improve UX strategies.

1. Analyzed Google Analytics and internal data for monthly reports highlighting key product improvement areas. 2. Designed long-term user satisfaction surveys and built feedback loops to inform product teams. 3. Conducted usability testing for both consumer and B2B products, resulting in actionable design improvements. 4. Led UX research projects across various CTOS products to align user insights with product goals.

1. Identified key tracking points across digital services, helping teams monitor user behaviour effectively. 2. Designed feedback surveys and closed-loop reporting systems, enabling continuous improvement based on user feedback. 3. Ran usability tests alongside designers to improve designs before development, reducing post-launch issues. 4. Scoped and delivered multiple research studies, driving data-informed design decisions across MYE.G. products.

1. Liaised with clients and vendors to track project progress and align expectations across teams. 2. Supported change-management activities and prepared project documentation and reports.