vaughnsaunders

Business Development Manager

I am currently a Business Development Manager professional with experience supporting complex, service driven portfolios across the commercial and residential property world. In my current role with First District Mechanical, I work closely with groups of key decision makers, Business owners, and internal technical teams to help plan, coordinate, and improve business outcomes.  I have played a key role in the company’s growth, helping scale relationships, expand service offerings, and strengthen long term client partnerships during a period of rapid development. 

My strength lies in relationship management, clear communication, and follow through, ensuring clients feel supported from initial conversations through long-term partnerships.

I am actively looking to transition into Web3. I am interested in roles centered around partnerships, customer success, and ecosystem growth. 



Experience: 7 years

Yearly salary: $100,000

Hourly rate: $50

Nationality: 🇨🇦 Canada

Residency: 🇨🇦 Canada


Experience

Business Development Manager
First District Mechanical
2023 - 2026
Senior Account Manager
Ritchie Brothers Finance Services
2020 - 2023
Managed a portfolio of over 800 accounts across North America, achieving 120% Plus of the annual target year over year, and maintaining a 55% booking rate (company average: 25%). Built and maintained long term, trust-based client relationships, driving retention, repeat business, and portfolio growth. Acted as a strategic advisor to clients, aligning financing solutions with business objectives, and budget requirements. Resolved client issues by navigating policies, coordinating with internal teams, and creating solutions that balanced customer satisfaction with business needs. Collaborated cross functionally to ensure smooth contract execution, post sale support, and high customer satisfaction

Skills

account-manager
admin
business-development
customer-service
customer-success
growth
head-of-sales
operations
reliability
sales
english