victorarthur

Empowering African youth through tech • Cleaned and preprocessed datasets (python) to ensure 95% accuracy for analysis • Presented insights from a sales analysis project to stakeholders, influencing a new pricing strategy • Identified and resolved inconsistencies in a 10k+ row dataset, improving model accuracy by 12% • Created a regression model (scikit-learn) to predict customer churn, achieving 82% precision • Collaborated with cross-functional teams to translate business questions into analytical requirements

A platform for music and entertainment news • Implemented on-page and off-page SEO strategies to optimise website content for search engines to improve visibility • Researched, wrote, edited articles, sourced news stories, and published blog posts for readers • Utilized plugins like Yoast to improve the on-page SEO of blog posts with optimal configuration • Reviewed and edited blog posts for accuracy, grammar, and consistency • Implemented monitoring services to signal during server downtime and honeypot firewall to minimise DDoS attacks

An e-library providing various digital resources • Installed and configured computer hardware, network equipment, printers and scanners • Provided technical support and maintenance to library users resolving hardware, software and network issues • Set up accounts for new users • Wrote comprehensive and detailed incident reports of network failure and software glitches • Collaborated with team members to update and maintain Windows operating systems and installed and configured applications

A telecommunications service provider • Provided technical assistance and support to customers • Registered new customers and resolved KYC verification issues • Provided product and service information to customers • Configured customers' devices for internet connectivity & calls • Assisted customers with inquiries, concerns and requests via phone, email or chat