victorofem

Web3 Community & Operations Lead

Strategic Web3 Community Operations Lead specializing in hyper growth, AI driven engagement, and high stakes crisis management. Proven track record of scaling ecosystems and safeguarding multi million dollar liquidity events. Expert in bridging the gap between complex Web3 mechanics and mass user adoption through strategic diplomacy, robust infrastructure architecture, and technical translation.





Experience: 4 years

Yearly salary: $20,000

Hourly rate: $0

Nationality: πŸ‡ΊπŸ‡Έ United States

Residency: πŸ‡ΊπŸ‡Έ United States


Experience

Executive Virtual Assistant
Zahraa Alkhaleef
2025 - 2025
DePIN Market Intelligence & Outreach: Conducted specialized research into Decentralized Physical Infrastructure Networks (DePIN), pairing strategic insights with targeted outbound marketing via Twitter DMs to capture ecosystem leads. ● Executive Operations: Applied certified virtual assistance methodologies to direct daily administrative workflows, including high-priority email triage and complex calendar scheduling to maximize executive productivity. Resource & Financial Tracking: Engineered dynamic budget models and tracking mechanisms using Google Sheets, providing transparent and efficient financial oversight.
Customer Service & Community Ops Liaison
Portal Coin
2023 - 2026
Stakeholder Diplomacy: Acted as the primary liaison bridging the communication gap between core founders and the user base, ensuring alignment during a multi-year protocol lifecycle. Retention Gamification: Architected and hosted continuous engagement loops and interactive events, maintaining high user retention through multiple market cycles. Operational Triage: Managed front-line email support, cross functional scheduling, and administrative data modeling via Excel to preemptively solve community friction points and handle complex inquiries.
Crisis Triage & Infrastructure
Kumite NFT
2022 - 2023
Zero-Loss Exploit Response: Commanded rapid incident response during a highly targeted Discord breach days prior to mint. Executed an immediate server lockdown and deployed cross-channel threat mitigation on Twitter. Proactive Security & Sentiment Control: Designed preemptive security education frameworks protecting users against phishing vectors, while utilizing Mava, Zendesk, and Discord infrastructure to neutralize FUD.
Growth & Triage Lead
Kryptoria NFT
2022 - 2022
Pre Mint Hyper Growth: Architected top engagement strategies that scaled the community from 1,000 to over 32,000 highly active users pre mint, directly driving multi million dollar protocol revenue. High Stakes Endurance: Engineered continuous, 24 hour operational command during the peak Kryptoria minting event, ensuring zero critical downtime during a massive liquidity influx.

Skills

customer-service
moderator
operations
community-manager
english