victoroyk
Technical Product & Operations Manager
Results-driven front-office account manager with over 10 years of experience in financial services, digital assets, and enterprise SaaS. Proven success in managing institutional client relationships, driving product adoption, and delivering data-centric solutions across the APAC region. Skilled in pre-sales engagement, consultative selling, and navigating complex client environments to deliver commercial growth, retention, and satisfaction. Strong financial data acumen, coupled with the ability to translate technical features into front-office value.
Experience: 10 years
Yearly salary: $132,000
Hourly rate: $65
Nationality: 🇸🇬 Singapore
Residency: 🇸🇬 Singapore
Experience
Prime Brokerage & Custody Sales Manager, APAC
Standard Chartered Bank 2021 - 2022
I built and managed relationships with investors and institutional clients, helping them access prime brokerage solutions across Asia. I lead end-to-end deal execution—from initial pitch to RFP and final onboarding—while working closely with product, legal, and ops teams to keep everything aligned.
Business Account Manager
Standard Chartered Bank 2018 - 2021
I managed over 30 institutional accounts in custody and fund services across APAC, ensuring high service standards and strong client relationships. Alongside daily support, I focused on retention, growth, and uncovering cross-sell opportunities through calibrated account planning
Implementation Manager
Standard Chartered Bank 2017 - 2018
I lead global custody and fund administration deal rollouts, supporting clients in meeting cross-border securities market and regulatory requirements
Transaction Banking Management Associate
Standard Chartered Bank 2016 - 2017
Rotated to various Transaction Banking teams, covering both front and back offices.
Skills
big-data
blockchain
customer-success
finance
sql
customer-support
english
chinese-mandarin