viktorjr

Deliver on-site, high-quality, hands-on support for diagnosing, troubleshooting, and resolving issues successfully; evaluate log files to determine the health of systems, software, and hardware. Provide on-call support for high-severity incidents and act as an escalation point of contact for the team. Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value. Effectively manage and oversee IT asset inventories.

Investigating all criminal & suspicious activities directed toward the organization and its clients, ensuring that proper policies, procedures, and legal requirements are followed. Preparing & presenting comprehensive status reports for management on all circumstances of high concern & final summaries reporting investigative results. Demonstrating proficiency in investigative practices: conducting interviews, collecting data, compiling documentation & evidence, and maintaining accurate notes in case management software. Conducting investigations & escalations of money laundering, including filings of suspicious activity reports (SARs) to the MLRO in a timely manner. Collaborate with various internal departments to identify unusual activities & transactions and escalate them as required. Monitoring existing and emerging trends as they relate to the industry & developing strategies to protect the organization and its assets.

Maintenance of the existing processes. Creating and updating new workflows and both online and offline activity trackers. Supporting the line managers with reports about the activity.

Monitor, investigate, and act upon compliance-related alerts. Analyze complex cases reported by other teams within the organization, focusing on suspicious transaction patterns and their analysis. Draft internal and external SARs and maintain proper record-keeping. Conduct enhanced due diligence on high-risk customers. Provide support and knowledge-sharing to cross-functional teams such as customer care and risk teams. Maintain a working knowledge of AML/CTF best practices, internal control, and risk management practices. Participate in writing AML/CTF-related policies and procedures.

Performing the due diligence on new clients, requesting the KYC information, documentation, review, and verification of received documentation, and making an analytical risk assessment for new clients. Periodically evaluate existing clients according to established policies and procedures. Investigating high-risk clients and reporting where necessary, including politically exposed persons, and obtaining all necessary documentation to complete the client file. Process entries to open/close clients’ accounts on our KYC/Related Parties and CDD databases, and instruct Client Desk to open/close the accounts on account level in Equation where applicable. Process amended client records on our KYC database.

Developed project plans that included timelines, milestones, and resource allocation to ensure successful project completion. Worked with project managers to develop and implement strategies for cost savings and resource optimization.