vitaminudl

Executed comprehensive manual testing, including Ad-hoc, Functional, UAT, System, and Regression testing, ensuring thorough validation of software functionality and performance. Developed, maintained, and executed detailed test cases based on business requirements using TestRail, ensuring full coverage and alignment with project goals. Reported and tracked defects in JIRA, actively managing defect lifecycle and ensuring timely resolution to maintain product quality. Collaborated closely with the Customer Success team to investigate user-reported issues, identifying root causes and working on solutions to improve user satisfaction and product reliability.

Conducted end-to-end testing of mobile (iOS/Android) and desktop applications, ensuring cross-platform functionality and consistent user experience. Executed API tests with Postman, validating endpoints, error handling, and response times. Developed SQL queries and procedures to verify data integrity and accuracy. Led cross-browser testing (Chrome, Firefox, Safari, IE) to ensure consistent UI/UX across platforms.