vrrronka

Established and led the Artist Relations department, designing and implementing internal workflows and cross-departmental systems to support operational growth. Created SOPs and streamlined processes to ensure efficiency across production, engineering, marketing, and fulfillment teams. Developed internal dashboards and led regular cross-functional reviews to track KPIs, assess risks, and guide team alignment on timelines and deliverables. Oversaw partner contracts and project documentation to ensure compliance, clarity, and operational continuity. Collaborated with leadership to develop scalable systems for revenue and departmental resource planning.

Managed logistics and backend operations for high-value art shipments, supporting communication across artists, clients, and third-party vendors. Provided project-level operational support by addressing issues with product and engineering teams, enabling process improvements across departments. Contributed to SOP development and data tracking strategies to improve service delivery and reduce bottlenecks.

Managed workflows across departments to ensure on-time project delivery, tracking milestones and providing strategic insights to optimize processes. Conducted market research on asset value and provenance, analyzing partner data and metrics to optimize business performance. Created resource tracking documents and contributed insights to improve forecasting and team planning for seasonal auction cycles.

Analyzed and assessed operational and financial risk related to art title insurance, developing process frameworks to guide internal teams. Restructured internal research systems to increase accessibility and continuity of information across departments.