wikikwasnik
Operations Manager | Project Manager
I'm a passionate and adaptable operations manager with a diverse experience across web3, edtech, and event management.
I'm looking to leverage my experience and passion for operations in the web3 and technology sectors. I thrive in environments that challenge me to learn and adapt quickly, evident in my proficiency with a wide range of tools and technologies. Joining a team that values innovation, I aim to contribute to impactful projects that sit at the nexus of technology and human experience.
Outside my professional endeavors, I'm passionate about health and neuroscience, with studies in Psychology, focusing on Neuropsychology.
I'm looking to leverage my experience and passion for operations in the web3 and technology sectors. I thrive in environments that challenge me to learn and adapt quickly, evident in my proficiency with a wide range of tools and technologies. Joining a team that values innovation, I aim to contribute to impactful projects that sit at the nexus of technology and human experience.
Outside my professional endeavors, I'm passionate about health and neuroscience, with studies in Psychology, focusing on Neuropsychology.
Experience: 6 years
Yearly salary: $66,000
Hourly rate: $35
Nationality: 🇵🇱 Poland
Residency: 🇵🇱 Poland
Experience
Operations Manager
HeyEdu 2022 - 2022
HeyEdu is an edtech company offering a learn-to-earn business education platform that enhances personal development with dedicated assistants and gamification. ● Managed various business operations, overseeing HR, finance, legal, and contractor collaborations ● Directed the local product's transformation into a global offering; creating a worldwide purchase workflow ● Led the launch of a 500-piece NFT collection, overseeing creation, distribution, and marketing strategies ● Temporarily led product and marketing departments ● Successfully recruited and led a team of 20+ members ● Developed KPIs for strategic goals; achieving onboarding of 500+ clients and product's global expansion
Operations Specialist (US)
Booksy 2021 - 2022
Booksy is a startup providing cloud-based appointment booking solution ● Day-to-day operations, process automation; successfully implemented operational processes including a customer complaint process and CCPA compliance ● Co-created and led the operational coordination of a project to optimize recovering overdue fees and churn prevention strategies ● Executed the migration of 5,000+ user subscriptions from an acquired company into Booksy system ● Maintained top CRM data quality with Salesforce, Admin updates
Co-founder & Chief Event Orchestrator
Golden Lobster 2020 - 2022
Golden Lobster was an event agency specializing in mindfulness and wellness events ● Orchestrated diverse scale events, managing teams of 3-10 professionals, doubling event attendance from 20 to 50 attendees ● Boosted online visibility and brand reputation with strategic marketing, achieving a +1,802% rise in social media engagement within a month ● Negotiated 20 barter partnerships to elevate event experiences
Audit Intern
KPMG 2020 - 2021
KPMG is global leader in providing audit, tax, and advisory services ● Participated in ~15 audit projects for Polish and international clients ● Directly engaged with clients including an inventory audits ● Conducted formal, factual, and accounting verification of documents
Operations Specialist / Team Leader
Givt 2017 - 2020
Givt was a startup using AI and machine learning to obtain compensation for disrupted flights ● Successfully onboarded and managed a dynamic team of 5 ● Implemented and oversaw day to day business operations, driving process improvements and automation
Skills
discord
ecommerce
email-marketing
microsoft
operations
remote
saas
project-manager
english
polish