wolfmathow

Created the policies and procedures for compliant training at N26, defining ownership, quality standards, and performance metrics across the Second Line of Defense. Ensured 100% audit readiness by managing 7 Infosec and 2 Compliance internal controls, resulting in zero findings during monthly and annual reviews. Oversaw internal and external audits and contributed to DORA, GDPR, and MiCAR regulatory compliance efforts.

Built and led the company’s first Training team, establishing organizational standards for knowledge transfer and skill development. Designed and launched the digital learning platform 'Pactum Academy' to centralize training resources.

Led the Spanish collections team, ensuring 100% adherence to GDPR and financial regulations. Managed performance through KPIs and continuous process improvements within a high-volume environment.

Market entry role following relocation to Germany and a pivot into the Fintech sector.

Founded and scaled a language and corporate training provider from the ground up, delivering tailored educational services to B2B and B2C clients. Coordinated a diverse team of 10 employees, promoting an engaged workplace culture built on empowerment and accountability. Developed and executed sales and growth strategies, successfully scaling the company to a portfolio of 100+ clients.