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Conducted due diligence analysis of early-stage and growth-stage startups, focusing on product, team, tokenomics, and market potential. Participated in internal investment committee meetings and contributed to project evaluations. Maintained and structured investment pipeline in Notion, ensuring up-to-date statuses and operational transparency. Participated in intro calls with prospective portfolio companies alongside partners and senior analysts. Managed post-investment communications with portfolio projects: collected updates, tracked milestones, and maintained visibility for internal stakeholders. Represented the fund at Token2049 (Singapore): Prepared branded marketing materials and event presence. Organized team participation schedules and tracked key meetings. Acted as on-site business development representative, established four strategic partnerships with Tier 1–3 funds and founders. Identified and initiated communication with high-potential startups.

Managed tokenomics audit project, conducted client search, and implemented scrum and agile practices. Generated ideas and delivered engaging pitch decks. Established networking connections with various projects and ecosystems.

Managed trading bots and assets, provided b2b support in telegram, analyzed trading data, and made timely market decisions. Developed strategies for efficient trading, monitored market trends, and ensured smooth operations for CLS Global. Achieved a 15% increase in trading efficiency and a 10% reduction in response time to market changes.

Provided customer support in Intercom and Telegram, utilizing Github as a ticket system. Collaborated with developers to enhance product features and functionality. Analyzed statistics to identify trends and make data-driven decisions.

Provided exceptional customer support using Zendesk CRM system and JIRA ticket system. Authored informative FAQ articles to assist customers with common inquiries. Managed PayPal payments, Google Play Console, and App Store Connect.

Consulted clients on various topics, explaining rules, markets, and solving payment and technical issues, averaging 170 requests per shift. Utilized various communication channels such as messengers, online chat, and email support, with experience in ticket systems like Helpdesk and Trello. Demonstrated basic knowledge of cryptocurrencies to resolve problems related to crypto payments.

Investigated international SWIFT transfers, maintained correspondent relations, and communicated with leading banks like ICBC, CCB, ABC, BOC, MUFG, JPMorgan Chase. Analyzed bank expenses and proposed adjustments to reduce expenses by ~478.38 EUR/month and ~3339.26 USD/month. Developed technical specifications to improve business processes, introduced new functionality, and created training materials for new employees.

Generated invoices and financial statements, monitored cash flow. Managed accounts receivable and payable, reconciliations, variance analysis. Assisted in cold calling for sales team, managed client database and company booth during events.