yassaramara

Account Manager

I am a sales focussed Account Manager with over 12 years of experience in E-Commerce and SaaS. My background includes a B.A. in Consulting & Services and practical expertise in account management, sales strategies, and customer relationship management. At Tracify GmbH, I manage over 100 clients, guide decision-makers through SaaS solutions, and handle contract negotiations. My work focuses on implementing products, analyzing customer needs, and developing targeted strategies. I have experience in leading projects, supporting clients, and integrating AI-based tools into business processes.


Experience: 2 years

Yearly salary: $100,000

Hourly rate: $120

Nationality: 🇩🇪 Germany

Residency: 🇩🇪 Germany


Experience

IT Consultant, Teamlead
BECHTLE AG & IT Lower Saxony
2022 - 2023
IT service provider. Successfully implemented and introduced the electronic file system and VIS Smartclient for over 2,200 users across multiple state authorities in Lower Saxony. Provided technical support for trainers during training, ensuring seamless delivery and user satisfaction. Utilized effective communication and problem-solving skills to address any technical issues or user queries, resulting in high levels of user satisfaction and adoption of the new system.
Founder, Managing Partner
FAYKE Cosmetics GmbH
2020 - 2023
E-Commerce brand, decorative cosmetics. Growing an ecom brand in the beauty sector, resulting in over €700k in revenue and a customer base spanning across 12 countries. Proven ability to develop and implement effective go-to-market and growth strategies, resulting in increased market share and profitability.
Senior Marketing Consultant
VersaCommerce GmbH
2020 - 2022
E-commerce shop system and digitization platform. Skilled in coaching and mentoring e-commerce founders, utilizing expertise in traffic analysis with GA4, Search Console, and Google Tag Manager to identify and optimize user engagement and conversion rates. Developed successful growth concepts for 2022, including the representation of the customer journey using the flywheel model, resulting in increased customer acquisition and retention rates. Successfully established an online academy using Kajabi, resulting in a 10x increase in customer lifetime value through effective educational resources and customer engagement strategies.
Business Development Manager
Vitaservices GmbH & Co. KG
2019 - 2020
Healthcare software service provider and call center. Developed and implemented a successful growth concept for a native messenger app (weedoo) for doctors, collaborating with product management and agile software development teams to ensure efficient and effective delivery. Skilled in developing business concepts for healthcare-related podcasts, utilizing expertise in healthcare industry trends and best practices to create engaging and informative content for target audiences. Utilized communication and project management skills for seamless collaboration and successful initiative.
Chief Operating Officer
eetmee GmbH
2015 - 2018
E-Commerce platform for food and event vouchers. Accomplished project manager with expertise in overseeing the development of platforms for digital food and event vouchers, utilizing Magento to create user-friendly and efficient systems. Skilled in business modeling, benchmarking, and market analysis, resulting in successful product development and market positioning. Proficient in cross-platform web analysis, utilizing tools and techniques to optimize user engagement and conversion rates. Successfully led a startup to be named a top 40 company in the METRO Techstars Accelerator 2017 out of 1,500 applicants, and established strategic partnerships with Germany's largest restaurant associations.
Founder
Punchstore.de
2015 - 2018
E-Commerce Brand for martial arts equipment. Building a dropshipping network for martial arts equipment, establishing a house brand and own products. Official Nike Boxing distributor. The business was sold to Academia Braunschweig in 2018.
Dual Student
eetmee GmbH
2014 - 2015
E-Commerce platform for food and event vouchers. Project management (development of the platform)
Dual Student
Unternehmerpunkt GmbH
2012 - 2014
StartUp Consultancy. Providing consulting services for startup entrepreneurs, including business modeling and advising. Managing digital projects in the agency sector with a focus on project management.

Skills

account-manager
business-development
consulting
sales
english
german