yasso1

I come with a wealth of experience in shaping and leading customer success team. Well organized, results-driven, and dynamic Leader with a proven track record of successfully driving business growth, and achieving outstanding outcomes in the IT and SaaS sectors. With extensive experience in both Canadian and international contexts, I excel at forming high-performing teams, identifying and nurturing talent, coaching, and mentoring to their full potential. I am a holistic visionary, adept at shaping the workforce and ensuring capacity planning, building strategic processes and pipelines, optimizing operations, and seamlessly aligning customer success with core company functions.