yenjikagodheart

Customer Support Staff

I am a dedicated Customer Support Specialist, Discord Moderator, with over two years of experience in remote customer service and trading (Forex, crypto, and futures). My expertise lies in community management, conflict resolution, ticket handling, and customer satisfaction across various platforms, including Discord, Zendesk, and CRM tools. I have successfully managed online communities of over 40,000 members, ensuring a positive and engaging user experience.

I am currently looking for remote opportunities in customer support, community management, or HR roles where I can leverage my expertise to enhance customer satisfaction, improve user engagement, and streamline support processes.


Would you like any refinements to match a specific job goal?



Experience: 3 years

Yearly salary: $16,000

Hourly rate: $25

Nationality: 🇨🇲 Cameroon

Residency: 🇨🇲 Cameroon

Experience:

Period Title Company
2022 - 2025 Customer support staff Axe traderhun
2024 - 2025 Customer support staff and discord moderator Lionheart Funding program

Skills:

customer-support
engineer
trader
english
french