yjansencpt
Service Desk Analyst
I am a Voice/Network engineer with over 5 years experience within the IP Telephony industry doing administration and maintenance on the Broadworks platform now Cisco Broadworks platform.
Cisco BroadWorks is an enterprise-grade calling and collaboration platform that delivers unmatched performance. It is used by major ISP's around the world.
I also have 5+ years customer support experience from 2009 to 2014.
I have certified as a Broadworks Certified Network engineer - Professional, Cisco CCNA - Routing & Switching, SSCA - The SIP School and ITIL.
Learning new technologies and products is part of his career.
I am looking for a job in the customer support space within the Crypto industry. Currently i am learning some web development using Next.js, Tailwind, clerk-auth and Solidity. My goal is start at a basic level and build my knowledge and skills to become a smart contract developer and smart contract security analyst.
Experience: 7 years
Yearly salary: $50,000
Hourly rate: $20
Nationality: 🇿🇦 South Africa
Residency: 🇿🇦 South Africa
Experience:
Period | Title | Company |
---|---|---|
2011 - 2014 | Service Desk Analyst | Dimension Data |
2014 - 2018 | Associate Engineer | Dimension Data |
2018 - 2023 | Technician | City of Capetown |
Skills: