yohbill40

Digital Operations Specialist/Coordinator

 

I am a data-driven Operations Specialist with a degree in Mathematics and a proven track record bridging physical retail management with digital asset e-commerce.

I have successfully directed daily operations and team coordination across 11 physical retail branches, optimizing processes and driving revenue growth. Simultaneously, I have managed an independent digital asset store from end-to-end, handling market research, competitive pricing strategies, and secure cross-border transactions.

I thrive in dynamic environments that require strategic thinking, analytical problem-solving, and operational agility. Currently, I am seeking a remote role in Operations, BizOps, or Community Management within the Web3, tech startup, or digital asset ecosystem. I am eager to leverage my hybrid experience in field operations and digital commerce to streamline workflows and drive business growth for a forward-thinking global team.


Experience: 3 years

Yearly salary: $26,000

Hourly rate: $15

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

E-Commerce & Digital Asset Manager (Self-Employed)
ZeusX (Global Digital Asset Marketplace)
2024 - 2026
Operating as a self-employed E-Commerce and Digital Asset Manager on ZeusX, I independently managed full-cycle digital store operations from product sourcing and inventory management to final sales execution and financial reconciliation. I conducted analytical market research on digital asset trends to identify high-demand gaming accounts, formulating competitive pricing strategies and compelling product listings to maximize conversion rates. Furthermore, I handled the secure transfer of digital assets and cross-border payments, maintaining a flawless delivery success rate, while facilitating fast, responsive communication with international buyers to build long-term trust and customer satisfaction
Area Operations Supervisor
Indomaret
2023 - 2025
Indomaret is one of Southeast Asia's largest retail networks. In this role, I directed multi-site operations by managing and optimizing daily workflows, SOP compliance, and staff performance across 11 physical branch locations. I utilized a data-driven approach, analyzing daily sales metrics and inventory data to execute targeted operational strategies that consistently exceeded monthly revenue targets. Additionally, I maintained inventory and supply chain control through regular audits to minimize loss, while leading, training, and evaluating chief of store and on-ground staff to ensure excellent customer service.

Skills

customer-support
data-entry
digital-marketing
marketing-strategist
operations
sales
english
indonesian
javanese