yoloshin
Operations Specialist, Customer Support, Kyc
Operations Specialist with 3+ years of experience supporting high-volume business operations, coordinating cross-functional teams, and optimizing operational processes in international environments. Proven ability to manage multiple workflows simultaneously, maintain accurate operational documentation, coordinate suppliers and business partners, and resolve day-to-day operational challenges under tight deadlines. Strong analytical and organizational skills with hands-on experience in CRM systems, Excel, Airtable, reporting, and process improvement. Comfortable working in fast-paced, KPI-driven environments with international stakeholders. Seeking to contribute operational expertise to an iGaming, Crypto, or FinTech company in Operations, Business Operations, Payments Operations, or Back Office functions.
Experience: 3 years
Yearly salary: $40,000
Hourly rate: $25
Nationality: 🇵🇱 Poland
Residency: 🇵🇱 Poland
Experience
Manager
PIZZERIA 105 2021 - 2023
Managed daily restaurant operations and staff scheduling. Created employee work schedules and coordinated team workload. Managed purchasing processes and communication with suppliers. Controlled stock levels and ensured availability of necessary products. Handled customer-related issues and operational problem solving.
Customer support
Study by 2018 - 2018
I was responsible for verifying prospective students' application documents, assisting them in choosing the most suitable universities and countries, completing admission applications through university recruitment portals, and managing the entire enrollment process from start to finish.
Skills
customer-service
customer-support
operations
english
polish
russian