yukminu

Sales Development Representative

With nearly a decade of experience in retail and e-commerce sales for audio and electronics products, I’ve built a strong foundation in customer engagement, relationship building, and closing deals—both in-person and online. After years of hitting sales targets and leading product promotions in fast-paced environments, I am eager to leverage my experience in a new challenge within the tech sales industry.

One of my key differentiators is my data-driven approach to sales, which complements my extensive experience in retail and e-commerce. I have completed the RevoU Data Analytics certificate, equipping me with the skills to understand customer behavior, track performance metrics, and improve outreach strategies using real insights—not just intuition.


Experience: 10 years

Yearly salary: $40,000

Hourly rate: $10

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Sales Associate
CV Sinar Suara Sejati
2015 - 2025
Helping customers navigate the store, complete sales, and process returns. Resolving concerns using strong communication and conflict management skills combine with expert sales abilities. Increasing sales by 10% month over month based on data sales. Managed daily product listings, pricing updates, and order tracking on Shopee and Tokopedia. Handled customer inquiries, upselling opportunities, and complaints across chat and phone with 95% satisfaction rating. Built a loyal customer base through personalized service and follow-up communication.
Sales Associate
PT Akur Pratama
2015 - 2015
Consulted with customers to uncover unique needs and match them to a best-fit product. Maintained clean, organized, and professional counter space with continuous upkeep. Managed over 20 customers per day to choose what customers needed.

Skills

analyst
crm
customer-support
data-entry
sales
english
indonesian