yvonnevon

Head Of Operations

Fintech operations leader with a decade of experience building and running regulated digital asset and payments infrastructure from the ground up.

At Lookcard Limited, served as de facto Head of Operations for a collateral-backed digital asset credit platform — where users deposited crypto as collateral for fiat credit lines. Built the AML/CFT compliance framework from scratch, implemented and administered the full compliance tech stack (Hawk AI, Elliptics, Sumsub), coordinated Binance Pay stablecoin integration, managed digital asset wallet operations, and led 7-market launch execution across Southeast Asia, Hong Kong, and the Middle East — all with zero compliance breach findings over 2.5 years.

Also served as Secretary of the Access Blockchain Association Malaysia, managing regulatory liaison and industry engagement across the Malaysian Web3 ecosystem.

Looking for Head of operations, or product operations roles in Web3, crypto, or regulated fintech — where building from zero, owning cross-border complexity, and translating regulatory requirements into executable infrastructure is the job.


Experience: 5 years

Yearly salary: $78,000

Hourly rate: $30

Nationality: 🇲🇾 Malaysia

Residency: 🇲🇾 Malaysia


Experience

Operational Director (Functional Scope)
Lookcard Limited
2023 - 2025
Served as the de facto Head of Operations for a collateral-backed digital asset credit platform on Visa Card-as-a-Service infrastructure — where customers deposited crypto assets as collateral for fiat credit lines, requiring custody-equivalent digital asset controls, crypto AML monitoring, wallet operations, and credit-collateral risk management. Built both offices from the ground up, owned the full compliance and product infrastructure, drove 7-market launch execution, and scaled monthly transaction volume from USD 20,000–30,000 to peaks of USD 150,000 through targeted product launches, 3DS authentication rollout, and campaign-driven user conversion
CEO Office — Head of Strategic Operations & Governance
ONE2CLOUD LIMITED
2023 - 2024
• Co-led pre-IPO governance preparation alongside the CEO — actively participating in meetings with legal advisors and auditors, and personally drafting and finalizing term sheets, shareholder agreements, audit reports, and corporate restructuring documentation with full confidentiality discipline. • Managed flagship commercial partnerships with six major global cloud infrastructure and CDN providers as the distributor — coordinating commercial agreement execution, service-level alignment, operational integration, and ongoing partner accountability on behalf of the CEO. • Drove international market expansion into the UAE — coordinating entity setup, regulatory documentation, corporate governance readiness, legal agreements, and service provider onboarding across jurisdictions. • Coordinated investor relations activities including investor deck preparation, data room management, and structured follow-up on due diligence requirements — supporting fundraising and shareholder engagement processes. • Built the organization’s governance and operating infrastructure from the ground up — including reporting frameworks, documentation standards, internal controls, and operational workflows — establishing the institutional structure required for IPO readiness and investor confidence. • Managed Malaysia office operations as the primary in-country lead while coordinating Hong Kong office activities — overseeing operational continuity, vendor relationships, HR administration, and cross-border governance across both geographies, ensuring seamless execution across the dual-office structure
Chief Of Staff Scope — Strategic Execution & Venture Ecosystem
Metapac Group Sdn Bhd
2021 - 2023
• Built the organization’s people operations infrastructure from the ground up for 10+ employees across the venture portfolio — designing the employee handbook, NDA and reimbursement policies, onboarding frameworks, performance management processes, and payroll coordination, reducing workflow turnaround time by 40%. • Onboarded 10+ venture capital firms onto the company’s pitch tank programme — managing VC partner relationships, coordinating investment pipeline activities, and supporting startups and entrepreneurs through the funding engagement process. • Represented leadership at regional Web3 and blockchain industry conferences and VC ecosystem events, managing strategic relationships, partner engagements, and post-event business development followthrough. • Managed cross-portfolio strategic execution across multiple portfolio companies — tracking leadership priorities, coordinating initiatives, and ensuring cross-functional accountability without formal authority across each entity.

Skills

operations
product-manager
project-manager
strategy
english
chinese-mandarin