zeddyjelimo

Social Media Manager

 

Multidisciplinary professional with experience across social media management, virtual assistance, product coordination, and UX design support for remote teams and digital-first projects.

I have worked on community-focused products, content strategy, customer communication, workflow organization, and cross-functional coordination in startup-style environments. My experience includes managing social media campaigns, organizing operational workflows, supporting product development processes, and collaborating with distributed teams using tools like Notion, Trello, Asana, Canva, Figma, and Google Workspace.

Recently, I worked on Siku Zangu, a bilingual health-tech product focused on supporting young women in Africa through accessible digital experiences and educational content. My role included social media strategy, UX collaboration, stakeholder coordination, and content operations.

I enjoy working in fast-moving remote environments where communication, creativity, and organization matter. I’m currently looking for opportunities in:
• Social Media & Community Management
• Virtual Assistance & Operations Support
• Product Operations & Coordination
• Customer Support & Community Engagement
• Junior Product Management Roles

I’m especially interested in tech, AI, Web3, fintech, creator economy, productivity, and digital community products. 


Experience: 2 years

Yearly salary: $10,000

Hourly rate: $10

Nationality: 🇰🇪 Kenya

Residency: 🇰🇪 Kenya


Experience

Call Lead
Innovate Systems
2025 - 2025
Led and supervised a call team, ensuring quality communication and adherence to company processes. Monitored call performance, productivity, and service delivery standards. Supported onboarding and guidance of agents to improve efficiency and consistency. Acted as a bridge between management and agents, escalating issues and reporting insights.
Social Media Manager | Product & Community Support|Virtual Assistant
Siku Zangu
2025 - 2026
Set up and grew the official brand presence on Facebook, Instagram, and TikTok. Created the full content strategy, educational posts, reels, storytelling, cycle-health tips, and community-building campaigns tailored for East African audiences. Developed visual templates, captions, hashtags, and keyword strategies aligned with the app's brand voice. Produced culturally relevant Swahili-English messaging to improve trust and accessibility Drove engagement through launch teasers, myth-busting series, and interactive community prompts.
Product Manager & UX Designer
TAI FOUNDATION
2025 - 2025
Led the full product lifecycle for Siku Zangu, a bilingual (Swahili & English) mobile period-tracking app designed for young girls and women across Africa. Conducted user research with Tanzanian teens and caregivers to uncover cultural, linguistic, and privacy barriers in existing menstrual-health apps. Designed the app's complete UX architecture: sitemap, wireframes, interaction flows, and responsive layouts. Collaborated with developers by preparing structured handoff files, component specs, and user-story documentation. Created the UX strategy deck that outlined the vision, features, roadmap, and launch plan. Developed the brand kit (color palette, typography, logo) and ensured consistent UI patterns across onboarding, homefeed, cycle tracking, education hub, reminders, and settings.
Social Media Manager
Clayton Movers
2024 - 2025
Created social media content promoting moving, packaging, and relocation services Managed customer communication through DMs, comments, and WhatsApp, ensuring quick responses and booking confirmations Produced testimonial videos, before/after moving posts, and service-promo graphics Increased brand trust by showcasing real client moves, team professionalism, and on site operations Ran engagement campaigns, tips, relocation checklists, and FAQs that boosted follower growth and service inquiries Designed simple ads and boosted posts to improve local reach

Skills

product-designer
product-manager
virtual assistant
social-media
english