zeusmanos
Global Customer Support Manager
Financial professional with 11+ years of experience in Japanese banking, specializing in syndicated loans, loan settlements, and portfolio management. Skilled in ensuring accurate, timely trade execution and collaborating with counterparties to resolve issues. Nearly 2 years of experience in the cryptocurrency industry with expertise in blockchain investigations, AML/CFT compliance, and cross-border financial operations. Recognized for strong leadership, cross-cultural communication, and the ability to streamline processes for efficiency and compliance.
Experience: 8 years
Yearly salary: $88,000
Hourly rate: $50
Nationality: 🇺🇸 United States
Residency: 🇯🇵 Japan
Experience
Syndicated Loans Middle-Back Division
Aozora Bank 2022 - 2023
Retrieved and managed KYC documentation for Project Finance transactions. Ensured proper execution of trades by communicating daily with front office teams. Settled trades using ClearPar, coordinating with sellers and agents to accelerate settlement. Prepared trade-related documentation including Assignment Agreements, Trade Confirmations, and Funding Memos.
Specialty Finance Agency Team
Sumitomo Mitsui Trust Bank 2021 - 2022
Conducted business and regulatory compliance reviews of credit documentation. Ensured all operational requirements were met prior to closing or amendments. Coordinated bookings, amendments, and funding with internal and external stakeholders. Performed agent functions including loan servicing, lender communications, and distribution of documents.
First Line of Defense Control Office
MUFG Union Bank, N.A. 2020 - 2021
Coordinated with front, middle, and back office staff for client onboarding and KYC documentation. Researched and analyzed customer information to complete high-quality KYC files. Tracked KYC file status and customer activities to meet reassessment deadlines. Managed multiple onboarding requests and ongoing customer data maintenance.
Syndicated Loans Middle-Back Division
Aozora Bank 2018 - 2019
Oversaw settlement of primary loan syndications and secondary loan trades. Liaised with agents, sellers, and legal firms for KYC and settlement documentation. Ensured covenant compliance and accurate trade registration on ClearPar. Produced weekly reports on stock, bond, and loan prices for senior analysts.
Syndicated Loans Front Division
Aozora Bank 2015 - 2018
Performed financial analysis of leveraged investments and prepared Credit Applications for approvals. Built financial models including P&L;, balance sheet, and cash flow statements. Monitored investment portfolios with quarterly financial and risk analysis reports. Prepared committee and transaction execution materials.
IT Control Division
Aozora Bank 2012 - 2015
Managed Microsoft SharePoint for bank-wide information sharing. Partnered with divisions to design and implement tailored IT solutions. Oversaw IT project management and budget coordination. Ensured resource allocation before project approval.
Skills
backend
bitcoin
blockchain
compliance
crypto
ethereum
finance
meme
treasury
operations
english
greek
japanese