Chainstack is hiring a

Web3 Cloud Operations Lead

At Chainstack we are building the most reliable Web3 infrastructure for the next generation of web applications—open, trustless, and robust.

Thousands of innovators in DeFi, NFT, gaming, analytics, and other verticals are empowered by scalable distributed Chainstack APIs. We process billions of requests on a daily basis and provide unified, user-friendly access for developers to all prominent Web3 protocols—from Ethereum and Polygon to Solana.

We are looking for an enthusiastic Cloud Operations Lead with a passion for reliability to lead Cloud Operations team responsible for keeping all user-facing services and other Chainstack production systems running smoothly.

Responsibilities

• Providing leadership and technical guidance to the Cloud Operations team of 6-10 people in multiple time zones across APAC, EU, and LATAM regions.
• Owning the reliability aspect of Chainstack production services in the scope of Cloud Operations team
• Managing day-to-day operational tasks, such as maintenance, troubleshooting, automation, and improvement projects
• Driving reliability initiatives around Chainstack production and representing these activities outside the Cloud Operations team
• Collaborate effectively and cross-functionally to drive production issues at all levels
• Identifying automation points and driving efficiency improvement
• Identifying changes from the reliability perspective with a data-driven approach.
• Identifying parts of the system that do not scale, providing immediate workaround measures, and driving long-term resolution
• Generating and implementing process improvements within Cloud Operations team
• Contributing to the hiring process by conducting a technical interview
• Improving documentation all around, explaining the why, not stopping with the what

Requirements

• 3 or more years of experience in SRE/Cloud Operations/Infrastructure Engineering function supporting a large-scale service(s)
• Experience in operating mission-critical services, which includes being responsible for reliability (SLA/SLO) and managing incidents (monitoring, troubleshooting, escalation)
• Strong production experience on Kubernetes, Helm, Terraform, monitoring solutions (Grafana, Prometheus, InfluxDB, etc), and public cloud providers (AWS, GCP, Azure, etc)
• Proficient on Linux and the shell
• Able to collaborate effectively across the organization
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
• Have the urge to document all the things, so you don't need to learn the same thing twice
• Enthusiasm for providing feedback, teaching others, and learning new techniques
• Professional or personal exposure to Web3 technologies

We Offer:

• Salary in USD
• Stock options
• Bleeding edge tech stack
• Lack of bureaucracy
• Flexible schedule
• Global fast-growing market
• Multinational team

Apply Now: