ai analyst backend bitcoin blockchain community manager crypto cryptography cto customer support dao data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin pay in crypto product manager project manager react refi research ruby rust sales smart contract solana solidity truffle web3js zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Coin Market Cap Ltd | Dubai, United Arab Emirates | $79k - $79k | |||
Coin Market Cap Ltd | Dubai, United Arab Emirates | $72k - $90k | |||
Coin Market Cap Ltd | Dubai, United Arab Emirates | $68k - $75k | |||
Coin Market Cap Ltd | Dubai, United Arab Emirates | $40k - $67k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Coin Market Cap Ltd | Dubai, United Arab Emirates | $105k - $108k | |||
Coins.ph | Manila, Philippines | $91k - $115k | |||
Okx | Singapore, Singapore | $87k - $120k | |||
Burkland Associates | Sri Lanka | $90k - $105k | |||
Binance | Bangkok, Thailand |
| |||
Crypto.com | Hong Kong, Hong Kong | $85k - $101k | |||
Binance | Asia |
| |||
Binance | Taipei, Taiwan |
| |||
Amlrightsource | Gurgaon, India | $81k - $112k | |||
Okx | Singapore, Singapore | $59k - $66k | |||
Chainalysis | Tel Aviv, Israel | $91k - $115k |
Coin Market Cap Ltd
$79k - $79k estimated
Technical Support Engineer(Oracle)
Global / Dubai / Hong Kong / Kuala Lumpur / Taipei / London / Penang / Singapore / Hanoi / Ho Chi Minh
CMC - Tech /
Full-time /
Remote
Apply for this job
Job Description:
1. Provide post-launch technical support for the Oracle project, including troubleshooting, incident resolution, and user training.
2. Respond to technical inquiries, propose solutions, and coordinate with the development team to resolve complex issues.
3. Create operational documentation and knowledge base articles, optimize support processes, and improve customer satisfaction.
4. Monitor system performance and assist with version upgrades and data migrations.
Qualifications:
1. Bachelor's degree or above, with 2+ years of technical support or operations experience. Familiar with Java applications and databases.
2. Proficient in Linux commands, capable of independent log analysis and performance monitoring (e.g., using Prometheus).
3. Knowledge of basic operations. Experience with cloud services (AWS/Azure) support is a plus.
4. Responsible, with strong customer service orientation and ability to work under pressure.
Apply for this job