Gnosis is hiring a
Web3 Ecosystem User Success Director - Gnosis Builders

Location: Freelancer, Full-time · Remote

What you will do
  • Internal champion for end users on the entire user journey – from acquiring tokens to successfully using dApps on the Gnosis Chain. 
  • Identify opportunities and leverage resources to shorten the end-user journey, such as designing products and publishing user-friendly tools.
  • Distill and communicate end user feedback to the project/engineering teams to improve user experience. 
  • Demonstrate how end users can utilize Gnosis Chain in a variety of ways through training, demos, and strategy sessions.
  • Work with the marketing team to design and execute customer engagement and success campaigns.
  • Cultivate a satisfying user experience on Gnosis Chain for users of all levels of expertise on the blockchain. 
Who you are
  • A champion of user experience and an internal customer advocate that can effectively collaborate with cross-functional teams, including product, sales, marketing, and engineering. 
  • Strong understanding of blockchain infrastructure and L1/ L2 ecosystems.
  • Solid experience in a customer/client-facing role such as Technical Product Manager.
  • Ability to have technical conversations with users of all levels of sophistication. 
  • Problem-solving skills around technical, product, and business questions.
  • Strong time management skills and the ability to manage multiple competing priorities.
  • Prior experience at a growth stage Web3 company.
  • Comfortable working in a remote environment. 
What we can offer you
  • Do you need resources to pursue your professional goals? -> We got you covered with a personal education and conference budgets; 
  • Is there something that you would like to try out within our projects? -> You can use your Friday afternoons on research or on a side project in our ecosystem;
  • Our hierarchy is flat, so there is no chance to get lost in vertical looking organizational structure;
  • Not really an early bird? No worries! -> Flexible working schedules and remote work policies are, for a long time, part of our culture;
  • And do not worry about your equipment and subscriptions. We’ll equip you with the latest hardware and provide you all tools you need! 
Variety is the spice of life and a celebrated component of our culture. At Gnosis, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, age, religion or belief, marital status, gender identification, sexual orientation, or physical ability.
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About us

The Gnosis mission has always been centered on building decentralized infrastructure for the Ethereum ecosystem. When Gnosis was founded in 2015, it focused on building prediction markets to enable worldwide access to accurate information. While creating the prediction market platform, it became clear that Gnosis needed to build the infrastructure required to support it.

As a DAO, Gnosis uses the products that it creates to transparently guide decisions on the development, support, and governance of its ecosystem.

Gnosis Safe (multisig and programmable account), Cow Protocol (formerly CowSwap and Gnosis Protocol), Conditional Tokens (prediction markets), Gnosis Auction, and Zodiac (standard and tooling for composable DAOs) are all products incubated by Gnosis. Their success is demonstrated by the recent spin-out of Cow Protocol and the formation of SafeDAO. By combining needs-driven development with deep technical expertise, Gnosis has built the decentralized infrastructure for the Ethereum ecosystem.

In November 2021, the xDai and GnosisDAO communities voted to combine their vibrant ecosystems to create the Gnosis Chain. Gnosis Chain uses the xDai token. It is the associated execution-layer EVM chain for stable transactions and includes a wide-ranging group of projects and users.

Gnosis Chain is secured by a diverse set of validators. With over one hundred thousand validators and counting, we’re building a resilient and neutral network open to anyone without privilege or prejudice. Be a part of a team leading the web3 movement.
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Location: Freelancer, Full-time · Remote

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