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Head of Community

Autograph
$23k - $75k est.

This job is closed

The Role:

The Head of Community will be managing our platform's users and ensuring they have meaningful experiences and interactions. We strive to create lasting and valuable community engagement in everything we do.

Responsibilities:

  • Build relationships with our platform's user communities and celebrity fanbases
  • Oversee community communications over social media and other channels
  • Ideate and implement fan/community engagement strategies
  • Manage large, external brand communities and fanbases
  • Respond to customer requests and complaints and communicate these to the management team
  • Interface with product, design, and creative teams

Minimum Qualifications:

  • 3+ years of experience in Community Management
  • Experience planning and leading community events and continuous engagement strategies
  • High-level social, creative, and analytical skills
  • Exceptional communication skills, written and verbal
  • Strong knowledge of online marketing
  • Self-motivation and ability to problem solve effectively
  • Experience managing community relations team

Preferred Qualifications:

  • Knowledge of NFT space and experience with NFT community
  • Knowledge of blockchain and cryptocurrencies
  • Experience managing fan communities for a celebrity and/or brand
  • Experience with top community management software and apps
  • Ability to analyze community engagement with data
  • Built a community management team in the past