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Client Support Representative

Coinsquare

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Coinsquare is looking for part-time and full-time Customer Support Representatives. The ideal candidate for this role would describe themselves as energetic, passionate, and resourceful, with the ability to problem solve while delivering exceptional customer service.

Candidates must be able to work a flexible schedule including weekdays, weekends, evenings and overnight. They must possess strong written and verbal communication skills in English, and have prior experience supporting customers in a fast-paced, multi-channel environment.

Coinsquare is Canada’s leading and most secure digital asset trading platform for trading Bitcoin, Ethereum, Litecoin and other digital currencies.

We built the most secure trading platform, and since our founding in 2014 we’ve never lost a coin. We’re FINTRAC regulated as a money services business, meaning we keep all our clients' money in Canada and use bank-level security measures on our platform.

We’ve raised over $60M to date, growing from one employee in February 2017 to over 100 employees by January of 2019. We’ve been featured in major media outlets across Canada and are always dedicated to bringing digital asset investing to the mainstream through our various operations like digital currency mining, funds, capital markets, and other offerings coming down the pipeline as we grow.

Discover what's possible with digital currency by checking out our trading platform:

Coinsquare for Android | iOS | Web

We’re full of bright and diverse thinkers. Team members have equal opportunities to contribute to our success within a scale-up culture that encourages self-starters, transparency and team connectivity.

Coinsquare is committed to maintaining a diverse work environment where we welcome and encourage candidates of all backgrounds to apply. Should you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

In order to promote and enhance the security of Coinsquare and our platform, just so you know, anyone receiving a job offer will be required to complete a background check.