Gala Jobs

The Role

We are seeking a motivated and detail-oriented Digital Fulfillment Associate to join our “All Access’ Web3 Music Product Team. As a Digital Fulfillment Associate, you will be responsible for managing and overseeing the end-to-end process of delivering digital music products and experiences to the community on our Web3 platform. Your role will play a crucial part in ensuring our customers and partners have a seamless and delightful experience accessing and enjoying our music offerings on our platforms.

Responsibilities

• Fulfillment Delivery: Facilitate the delivery of music-related products, collaborating with artists and their management teams, to meet the expectations of our customers.
• Metadata Management: Ensure accurate and up-to-date metadata for all music content, including song titles, artist names, album information, cover art, and other relevant details required for proper cataloging and distribution.Quality Assurance: Perform rigorous quality checks on all digital content and products to ensure accuracy, consistency, and adherence to company standards.
• Customer Support: Provide excellent customer support for any digital fulfillment-related inquiries or issues, resolving problems promptly and ensuring a positive customer experience.
• Compliance and Copyrights: Ensure all digital music content and NFTs adhere to copyright regulations and licensing agreements, obtaining necessary permissions and clearances when required.
• Process Optimization: Continuously seek opportunities to streamline and optimize the digital fulfillment process, exploring new tools, technologies, and best practices to improve operational efficiency.
• Collaboration: Work closely with external artists and their teams, marketing, and business development teams to align on release schedules, promotions, and other strategic initiatives related to digital fulfillment.

Essential Skills and Qualifications

• Experience: Previous experience in digital content management, distribution, or fulfillment within the music industry is highly desirable. Familiarity with Web3 and blockchain technologies is a plus.
• Music Industry Knowledge: A strong passion for music and a good understanding of the music industry's digital landscape, including streaming platforms, digital distribution, and NFT trends.
• Detail-Oriented: Meticulous attention to detail to ensure accurate and error-free metadata, content delivery, and NFT minting.
• Technical Aptitude: Comfortable working with digital asset management systems, blockchain wallets, NFT marketplaces, and other relevant tools. Ability to quickly adapt to new software and technologies.
• Organizational Skills: Excellent organizational and time management skills to handle multiple tasks and meet deadlines efficiently.
• Communication: Effective written and verbal communication skills to collaborate with internal teams and interact with external partners and customers.
• Problem-Solving: Resourceful and proactive in finding solutions to challenges that may arise during the digital fulfillment process.
• Team Player: A collaborative and cooperative attitude to work effectively with cross-functional teams and contribute to the overall success of the company.

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