Toyota Industries Commercial Finance Jobs

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Quality Assurance Manager


8951 Cypress Waters Blvd, Coppell, Texas 75019

Job Description

Be a part of a bright future tied to a proud past.

As part of the Toyota family of companies, Toyota Industries Commercial Finance (TICF) creates extraordinary customer experiences through our Brand Promise to be the partner of choice in the commercial finance industry.

Since 1985, TICF has offered an extensive line of commercial financing programs for Toyota forklifts and Hino trucks through our network of Toyota Industrial Equipment and Hino Motor Sales dealers to their customers. Our people-focused team of professionals are constantly striving to provide better solutions. Because of that we have experienced substantial growth and evolution. We are a new organization with a proud legacy. Are you interested in becoming part of it?

TICF Vision Statement: To be the premier captive finance company that champions Toyota Industries Corporation, Hino Motors, and dealers’ prosperity.

TICF Mission Statement: Provide financial solutions to sell Toyota Industries, Hino Motors, and dealer products.

Why This Job Exists: Job Summary/Scope of Impact

We are looking for a QA Manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. As QA Manager you will be responsible for providing thought leadership for testing principles, strategy, and testing execution. The ideal candidate will have a technology background with software testing experience.

Reporting to the Strategic Innovations Senior Manager, this position that works in close partnership with Technology staff to drive smooth operations and continual improvement.

What You’ll Do: Test Strategy and Execution

Testing Strategy:

  • Evaluate tools and implement automated testing
  • Oversee quality testing deliverables including validating the completeness, accuracy, quality of test plans, execution, and test case results
  • Develop Master Test Strategy and Plan for projects.
  • Oversee all aspects of quality assurance including establishing metrics and applying industry best practices. Also developing new processes to ensure quality goals are met
  • Oversees implementation and execution of functional, regression and acceptance testing

Cross Departmental Collaboration:

  • Collaborate with the Business Teams, SMEs, and Business Systems Analysts to perform detailed requirements analysis
  • Collaborate with development and operations teams to provision required test infrastructures and environments
  • Drive cross functional integration testing within Technology teams and with third parties
  • Assists Management with creating timelines for current and upcoming projects and helping the team meet those timelines

QA Processes and Procedures:

  • Providing accurate and regular reports to the management on performance of application testing
  • Manage and maintain detailed documentation related to software or system testing.
  • Analyzing internal processes and creating strategies for optimization.
  • Administrative functions including change control, maintaining test cases, suites, contribution to standard operating procedures, and in-service and training.

Who You Are: Experience, Training, Education

  • Completed Technology related bachelor’s degree
  • 7+ years’ experience of relevant testing experience required (software and infrastructure)
  • Proven experience designing, developing, and executing effective testing strategies
  • Strong skills using MS Office products, primarily with Excel
  • Strong analytical abilities capable of performing data analysis and contract reviews.
  • 7-10 years technology experience, 3-5 in technology leadership operational role.
  • ITIL v3 Certification preferable
  • Strong problem-solving skills
  • Excellent communications skills
  • Readiness to demonstrate a proactive attitude.
  • Excellent communication skills


  1. Builds Trust: Can be trusted to keep promises and confidences. Is honest and ethical. Behavior is consistently aligned with organization’s core values.

Core Values

  • Be faithful to your duties thereby contributing to the company and to the overall good of society.
  • Be ahead of the times through endless creativity, curiosity, and pursuit of improvement.
  • Be practical an avoid frivolity.
  • Be kind and generous; strive to create a warm, home-like atmosphere.
  • Be humble and show gratitude for things great and small.

  1. Communicates Effectively: Expresses self clearly, both in writing and in speaking. Is thorough, yet concise, and is consistently straightforward. Creates clarity. Readily shares information with others.
  2. Supports Change & Innovation: Always supports change initiatives in a positive way. Proactively embraces change. Look for new ways of improving your day-to-day processes. Partner with your leadership team to support the top organization initiatives to achieve business goals.
  3. Customer Focused: Expresses a consistent passion to exceed internal and external customer expectations. Makes customer satisfaction a priority in all organizational decision making. Treats all associates like a best customer. Acts with a sense of urgency when responding to customers and coaches others to do the same.
  4. High-Performing Team Player: Proactively seeks new ways to continually learn and develop. Takes initiative and strives to consistently exceed expectations at all times. Addresses conflicts/concerns through the appropriately avenues in a spirit of cooperation. Creates appropriate SMART goals aligned to the top business objectives.
  5. Achieves Results: Overcomes obstacles to achieve results that set high standards for others and that positively impact the organization.

Turn Toward Great Benefits

  • Work/Life (flextime, 9/80 work schedule offered where applicable)
  • Hybrid work environment
  • TICF Apparel Credit
  • Open, collaborative work environment

  • Toyota Industries Commercial Finance is an equal opportunity employer.