Serotonin is hiring a

Web3 Associate, Serotonin Rotational Program (Remote)

Serotonin is the leading breakthrough marketing and communications partner for digital asset companies, working with the top businesses and entrepreneurs in the industry on brand positioning, media relations, content, growth marketing, and go-to-market strategy. We bring together a deep expertise in financial services, digital assets, and decentralizing technologies to help innovators tackle some of the biggest challenges facing business and society by building the next generation of products, services, and experiences. 

Serotonin is seeking two recent graduates or similar with a strong passion for web3, eager to dive into the world of web3 marketing. These two Associates will participate in this 16-month rotational program where you'll rotate between 4 x 4 month rotations across key areas of marketing:

1. PR & Events

2. Content & Social

3. Growth Marketing

4. Brand Positioning/Strategy


This is a unique opportunity to gain comprehensive marketing experience across disciplines and work closely with senior executives, including all the partners and the CEO. You’ll take on a variety of tasks, including: driving process improvements, achieving successful business outcomes for client campaigns, and supporting your team with strategic client initiatives. Your performance will be managed by our General Partner & Head of People, ensuring you receive comprehensive guidance and feedback throughout your journey with Serotonin. The ultimate goal of this program is for these Associates to be promoted into a Manager level role within a discipline. This program does not guarantee placement; however, strong performance may result in a job offer before the program concludes.

Responsibilities

• Collaborate with Serotonin Marketing Executives: Support their client work by actively engaging in client relationships and contributing to strategic projects with significant scopes.
• Manage Account Operations: Oversee project management tasks including: document management, timelines, resource allocation, vendor management, and profitability analysis for the agency's top clients.
• Serve as a Key Point of Contact: Facilitate clear and consistent communication between the holistic marketing department, executive leadership, and clients.
• Support in Client Deliverables: Assist Serotonin executives in the creation of client deliverables.
• Prepare for Client Interactions: Brief and prepare key executives for upcoming client meetings and events, and take comprehensive notes during these meetings.
• Optimize Processes: Continuously improve current processes and methods to enhance Serotonin's overall effectiveness.
• Innovate Across Teams: Collaborate across teams to discover and implement innovative solutions and opportunities.

Requirements

• Relevant Experience: 0-2+ years of professional experience in client services operations within marketing, or customer service.
• Organizational Skills: Exceptional organizational and project management abilities, with a proven capacity to handle multiple projects simultaneously.
• Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate effectively across all levels of the organization.
• Relationship Management: Demonstrated success in cultivating and growing professional relationships over time.
• Interest with Leadership: Interest working with executive leadership and building leadership skills. 
• Brief Preparation: Proficiency in preparing and presenting concise, detailed briefs for both internal and external audiences.
• Interpersonal Skills: Strong interpersonal skills to foster effective teamwork and collaboration.

Benefits

• Competitive Salary
• Health Insurance - (US Only) 
• 401(k) - (US Only) 
• Maternity/Paternity leave
• Remote Work Environment

$75,000 - $75,000 a year