Keyfactor is hiring a

Web3 Chief Technology and Product Officer

<strong>Title: </strong>Chief Technology and Product Officer</p>

Location:  United States

Experience:  Executive

Job Function: Executive

Employment Type: Product and Development

Industry: Computer and Network Security

Job Summary 

During this pivotal phase of our company's growth, the Chief Technology and Product Officer will play a crucial role in driving the execution of our business model and strategic initiatives. This role is highly visible and autonomous, with full accountability for achieving our target objectives. The Chief Technology and Product Officer will be integral in shaping our business strategy, contributing actively to financial analytics and operational performance measures that underpin profitable operations, growth strategies, new business ventures, and investment decisions. 

 

Our company values a collaborative leadership approach, fostering an inclusive executive committee that empowers employees to drive sustainable and long-term growth. The Chief Technology and Product Officer will focus on delivering value and driving growth, continually enhancing profitability, optimizing costs, improving efficiencies, and managing risk. Emphasizing sustainable business practices, they will champion ongoing improvements to capitalize on our business potential and enhance operational effectiveness. 

 

This role will be a pivotal member of our senior executive team, contributing significantly to our overall success. We seek a candidate with strong technical prowess in product and technology, influential leadership abilities, and a proven track record of driving change and innovation within operating businesses. The ideal candidate will embody our company's values of collaboration, innovation, and excellence, ensuring our continued growth and success in the marketplace. 

Job Responsibilities 

• Product Strategy and Innovation:  Lead the development and execution of the company's product strategy aligned with business goals and market opportunities.  Drive innovation in product development, ensuring alignment with customer needs, technological advancements, and competitive trends.  Foster a culture of continuous improvement and creativity within the product development teams. 

• Technology Leadership:  Champion best practices in software development and engineering processes across a broad product portfolio and geographically distributed teams. Oversee the technology roadmap and architecture, ensuring scalability, security, and efficiency of the company's products, and the systems and processes used to create them.  Evaluate and adopt emerging technologies that enhance product offerings and operational capabilities.   

• Cross-functional Collaboration:  Collaborate closely with executive leadership, product management, marketing, sales, and customer support teams to align technology initiatives with overall business objectives.  Drive cross-functional coordination to deliver integrated solutions that meet customer expectations and drive revenue growth.  Act as a bridge between technical teams and other departments to ensure effective communication and collaboration. 

• Execution and Delivery:  Ensure timely and quality delivery of product releases and updates, balancing speed with reliability and scalability.  Implement agile methodologies and project management frameworks to optimize product development processes.  Monitor key performance metrics and analytics to measure the effectiveness of product initiatives and drive continuous improvement. 

• Customer Focus:  Advocate for the voice of the customer throughout the product lifecycle, ensuring products address user needs and deliver exceptional customer experiences.  Establish mechanisms for gathering customer feedback and insights to inform product roadmap decisions.  Drive initiatives to enhance product usability, satisfaction, and loyalty. 

• Team Leadership and Development:  Build and mentor high-performing teams of product managers, engineers, and technical specialists.  Foster a culture of collaboration, accountability, and continuous learning within the product and technology organization.  Develop talent pipelines and succession plans to support long-term growth and leadership continuity. 

• Strategic Planning and Communication:  Contribute to strategic planning processes, providing insights and recommendations on product and technology investments, partnerships, and market opportunities.  Communicate effectively with stakeholders, including the executive team, board of directors, investors, and external partners, to articulate technology and product strategies, milestones, and performance metrics. 

Minimum Qualifications, Education, and Skills 

This business is seeking an experienced Chief Technology and Product Officer (CTPO) to lead the company through its next phase of innovation and growth. The ideal candidate will collaborate effectively with the senior management team and demonstrate exceptional leadership within the product and technology organization. They will embody a collaborative yet decisive management > 

 

They will bring extensive experience in product strategy, technology leadership, and innovation to the role, enabling strategic decision-making and empowering business partners to make informed operational choices. The CTPO will be laser-focused on achieving results, driving critical initiatives forward while immersing themselves in the core functions of product development and technology operations. 

Analytical and decisive, the CTPO will leverage comprehensive metrics and analytic models for assessing business performance, evaluating opportunities, and forecasting future trends. They will strike a balance between data-driven insights and strategic judgment to guide sound decision-making across the organization. Additionally, they will possess a proven track record in attracting, developing, and inspiring high-performing teams, serving as a cultural ambassador with a strong leadership presence and a collaborative approach. 

 

The CTPO will collaborate closely with senior leaders within the organization to foster a culture of trust, innovation, and personal impact. They will play a pivotal role in galvanizing the team towards achieving collective goals and building an inclusive environment that embraces diversity of thought and fosters continuous innovation. 

 

 

Ideal Experience: 

• Product and Technology Leadership: 15+ years of progressive experience in product management, technology leadership, or related roles within high-growth companies. Experience as a Senior Software Engineering leader, Chief Software Architect, Chief Product Officer, Chief Technology Officer, or equivalent is preferred. 

• Industry Expertise: Proven success in driving growth and innovation within the technology sector, particularly in enterprise software. Experience in cybersecurity is advantageous. 

• Global Leadership: Experience leading multiple product groups and technology teams across global markets, with a strong understanding and experience of managing globally dispersed teams and organizations. 

• Stakeholder Engagement: Demonstrated ability to manage relationships with stakeholders, including board members, investors, external partners, and peers throughout the business, effectively communicating strategic vision and performance metrics. 

• Education and Credentials: Strong academic background with an undergraduate degree in computer science, engineering, business administration, or related fields. Advanced degrees such as MBA or technical certifications are desirable. 

 

Level of Authority  

The "C-Level" refers to the highest executive positions within our organization, typically reporting directly to the CEO (Chief Executive Officer). These positions are crucial for setting the organization's overall direction, strategy, and culture.  

Travel Requirements 

Up to 40% travel time required 

 

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Compensation  

Salary will be commensurate with experience.  

Culture, Career Opportunities and Benefits 

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.  

Here are just some of the initiatives that make our culture special:   

• Second Fridays (a company-wide day off on the second Friday of every month). 
• Comprehensive benefit coverage, paid for by the company for you and your dependents (US). 
• Generous paid parental leave (US). 
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. 
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. 
• The Keyfactor Alliance Program to support DEIB efforts. 
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. 
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off. 
• Unlimited time off (US) and competitive time off globally. 
• Monthly Talent development and Cross Functional meetings to support professional development. 
• Regular All Hands meetings – followed by group gatherings. 

Our Core Values 

^{Our core values are extremely important to how we run our business and what we look for in every team member:  }

Trust is paramount.   

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.   

Customers are core.   

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.   

Innovation never stops, it only accelerates.   

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.   

We deliver with agility.    

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.   

United by respect.    

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.   

Teams make “it” happen.   

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.   

 

Keyfactor is a proud equal opportunity employer.  

 

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. 

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