Consensys is hiring a
Web3 Network Operations Center Lead

Compensation: $70k - $100k *

Location: Tel Aviv

ConsenSys is the leading Ethereum software company. We enable developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. Our product suite, composed of Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. Ethereum is the largest programmable blockchain in the world, leading in business adoption, developer community, and DeFi activity. On this trusted, open source foundation, we are building the digital economy of tomorrow. To explore our products and solutions, visit http://consensys.net/.

About the role:

As a NOC Lead at ConsenSys, you will be responsible for building and evolving our Network Operations Center team which in turn will be responsible for the proactive monitoring of our production services, responding and solving issues as fast as possible while minimizing potential customer impact and working close with our SRE engineers to maximize the platforms stability, reliability, availability and security. 

Responsibilities will include:

  • Build a team of NOC engineers to provide 24x7 response for all operational alerts
  • Design, implement and continuously improve the NOC processes, tools and solutions used to proactively monitor and solve operational issues effectively
  • Partner with SRE & DevOps engineers to improve our monitoring, alerting and remediation solutions with focus on minimizing NOC reliance on other teams for responding to operational alerts
  • Partner with SRE, developers and DevOps engineers to develop operational runbooks to continuously improve the NOC effectiveness
  • Monitor and improve overtime the percentage of operational issues solved by NOC engineers 
  • Mentor the NOC engineers on the team and help them grow in the role 

Requirements:

  • 3-5 years of experience as a technical tech/team lead for SaaS/NOC
  • Experienced in troubleshooting techniques and problem-solving in a 24x7x365 production environment
  • In-depth understanding of monitoring concepts and solutions
  • Experience working directly with operations teams to manage production environments
  • Technical aptitude, ability and passion for learning new software and methodologies
  • Demonstrated ability to think on feet and resolve issues in a fast paced environment
  • Excellent verbal and written English skills
  • Self-starter who can operate independently in a global environment

Nice to have:

  • Experience in building a technical team from the ground up 
  • Security experience is an advantage 
  • Familiarity with Kubernetes and docker 
  • Experience working with cloud providers (Azure/AWS) 
  • Familiarity with ITIL concepts and ITIL v3 certification 
  • Technological degree in Computer science or equivalent
  • An understanding of blockchain technology and the Ethereum ecosystem

Don't check all of the boxes? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

Why join ConsenSys?

Here are some of the perks of being part of a unique organization like ConsenSys

  • One of the most recognized tech companies in the blockchain ecosystem globally. A work experience at ConsenSys is a tremendous reference for your future career. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.
  • The forefront of a revolution. We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better.
  • A dynamic startup environment with deep roots. We are one of the earliest blockchain companies and a leader in the space.  You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.   
  • Deep technical challenges. Blockchain  technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward.
  • Continuous learning and improvements. You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects — challenging you to stay at the top of your game.

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found here

Apply Now:

Compensation: $70k - $100k *

Location: Tel Aviv


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