Coinhako is hiring a Web3 IT Helpdesk Engineer
Location: Singapore Singapore Singapore
You will join our team as an IT Helpdesk Engineer based in our Singapore Office.
What you'll be doing:
Provide technical support to end-users locally or remotely
Diagnose and troubleshoot hardware and software issues
Install, configure, and upgrade computer systems and software
Set up and maintain user accounts and passwords
Monitor and maintain computer systems and networks
Collaborate with other IT team members to resolve complex issues
Create and maintain technical documentation and knowledge base articles
Provide training and support to users on computer systems and software
Follow up with users to ensure their technical issues are resolved
Keep up-to-date with emerging trends in technology and make recommendations for improvement
What we're looking for:
ITE or Diploma graduate in Information Technology or equivalent
5+ years of experience in IT Help Desk Support or a related field
Strong technical knowledge of computer hardware, software, and networking
Excellent communication and interpersonal skills is a must
Ability to work well in a team environment and collaborate with other IT team members
Customer-oriented mindset with a focus on providing quality technical support
Ability to manage multiple tasks and priorities in a fast-paced environment
Knowledge of Microsoft Office Suite, Windows OS, and Mac OS
Bonus:
ITIL 4
CCNA/MSA Certification
What’s in it for you:
Friendly and fun start-up work culture
Convenient work location located in the heart of CBD area
Generous annual leaves on top of national holidays
Medical coverage including GP, Specialist, TCM, and more
Self-care benefits and exciting fitness workshops/webinars
Vibrant office with a well-stocked pantry
Animal-friendly environment, with a fluff ball in the office
Find out more about Coinhako @ https://www.coinhako.com/ and don't forget to visit our Careers Page @ https://www.coinhako.com/join-us!
By submitting your application to us, you consent to the collection, use, disclosure and processing of your personal data in accordance with our privacy policy, which is accessible at https://www.coinhako.com/legal/sg-1/privacy_policy.
Apply Now: