Eco is hiring a
Web3 Payment Operations Specialist

Eco puts your money back to work for you — creating the first consumer fintech product whose creators are aligned with its users. Financial infrastructure hasn't changed since the 1970s. All we've gotten are shinier products built on the same broken systems. The Eco App changes that, starting by building the best place to save and spend your dollars. We combine high-yield savings with rewarded spending in a single, compounding balance that's easy to manage. Soon we'll let you pay your bills and put your financial life on autopilot. And through all of this — unlike every other fintech company — we don't skim from you. That’s only possible because we’re building Eco Points, a new rewards currency for the Eco community. Eco Points keep us—our company, App users, and the community of people already building for Eco—aligned to win together. And this is just the beginning. New Points features are emerging every month as we think about how Eco can fundamentally upgrade traditional money. And in case you’re wondering: there’s much, much more to Points than meets the eye.

Every day, we're working on difficult and impactful problems which demand solutions at the intersection of technology, product, marketing, and advocacy. To achieve our mission and realize our vision, we’ve put together an incredible team and are selectively adding to it. We hope you’ll consider joining us.

As a Payment Operations Specialist at Eco, you will: 

Expand your professional skills by supporting the launch of fraud and transaction risk monitoring systems-- a critically-important function that will be instrumental in scaling Eco across millions of users. Engage your sense of ownership by helping to ensure that our products and services stay in continuous compliance with applicable regulations and partner obligations, which ultimately serve as the backbone of our comprehensive product offering. Be a Subject Matter Expert on chargeback and reversal handling, and help build our systems to support nationwide scalability. Progress Eco’s cross-team initiatives, working with User Support daily to review and authorize requests related to user funds transfers and contributing to product specifications to enable the launch of revolutionary new features designed to greatly enhance the user experience. Please note that although applicants from outside of the EST time zone are welcome to apply,  the starting time for this role is 9am EST due to the time sensitive nature of some of the Payment Operations responsibilities. 

We’re looking for you if: 

You fancy yourself a problem solver, with a penchant for cross-team collaboration and great interpersonal skills. You have exceptional attention to detail and organization skills, which can’t be compromised. You pride yourself in your discipline, integrity, and work ethic-- and you insist on working in an environment with others who have the same values. You are a world-builder who is constantly looking for ways to improve our processes. You have working knowledge of Anti-money laundering (AML), Bank Secrecy Act (BSA), and Know Your Customer (KYC) regulations. You have basic knowledge of Sanctions screening (e.g., OFAC), Card network rules, FedWire regulations, and NACHA regulations. You have at least 1 year of previous experience working in a payment operations role. You love learning, and are always working to expand your professional skills and knowledge.

Benefits of working at Eco:

Fully remote organization that allows you to work anywhere in the US or Canada. Annual company retreats and regular co-working opportunities in different cities throughout the US. 100% employer-sponsored medical, vision and dental coverage for you, your spouse and your dependents. Unlimited vacation and flexible work culture. 401(k) plan with company match. Work-from-home stipend, monthly wellness allowance, and annual learning & development allowance. Fully offset carbon footprint provided through our partnership with Klima Infinity (Eco as a company is carbon neutral!).

— Please note that we are committed to equal employment opportunity regardless of race, background, religion, gender identity, national origin, sexual orientation, age, citizenship status, marital status or disability. We also consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please feel free to let us know.

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Apply now:

2d ago

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