Operations Jobs in Web3

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.

The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. 

Operational and Trade Lifecycle Management

• Complex Trade Vetting: Act as the orchestrator for non-standard, complex, or high-value trades (e.g., structured derivative products, non-vanilla financing arrangements) across all three desks.
• Process Design and Implementation: Collaborate with Front Office and Middle/Back Office to design, document, and implement robust, scalable, and efficient operational workflows for current as well as new products and markets.
• System Integration: Oversee the integration and optimization of trading, risk, and settlement systems to ensure data accuracy and seamless processing across strategies.
• Issue Resolution: Be the senior escalation point for trade breaks, settlement failures, reconciliation issues, and other operational delays, driving swift resolution.

Risk, Compliance, and Governance

• Compliance Alignment: Ensure all trading activities adhere to internal policies, regulatory requirements, and jurisdictional rules (e.g., MiFID II, Dodd-Frank, etc., as applicable).
• New Product Approval (NPC): Lead the internal New Product Committee process, conducting thorough due diligence on the operational, compliance, legal, and risk impact of proposed new trading strategies or products.
• Counterparty Management: Manage relationships and necessary documentation (e.g., ISDA, CSA, GMRA, MSLA) with prime brokers, custodians, and central clearing counterparties.
• Regulatory Reporting: Ensure timely and accurate submission of all required regulatory and management reports in coordination with the Compliance and Finance teams.

Business Strategy and Infrastructure

• Infrastructure Scaling: Partner with the Head of Technology to plan and execute infrastructure upgrades and capacity planning to support desk growth and evolving complexity.
• Vendor Management: Evaluate, onboard, and manage external technology and service providers critical to the trading and operations function.
• Performance Metrics: Develop and monitor operational KPIs to measure efficiency, cost-effectiveness, and service quality across all support functions impacting the desk.

Required Qualifications

• Education: Bachelor’s degree in Finance, Business, Economics, or a related quantitative field. An MBA or CFA is highly desirable.
• Experience: Minimum of 8-10 years of experience in a COO, Head of Operations, or senior Business Management role within a sell side trading business, asset manager/hedge fund, or proprietary trading firm.
• Product Knowledge:Mandatory deep functional understanding of the operational and risk implications of products across Spot/Cash Markets, Prime Finance (Securities Lending, Repo), and Derivatives (Swaps, Futures, Options).
• Crypto Exposure: Deep Understanding of the operational and risk challenges associated with trading and settling digital assets and related products (e.g., crypto futures, ETPs). Familiarity with custody solutions and the concept of on-chain vs. off-chain settlement across various protocols.
• Regulatory Acumen: Strong working knowledge of global financial market regulations and operational best practices.
• Soft Skills: Exceptional communication (written and verbal) and interpersonal skills, with a proven ability to bridge communication gaps between traders and operational specialists.

Desired Attributes

• Problem Solver: Demonstrates the ability to analyze a complex business problem (e.g., a non-standard trade) and quickly map out the necessary operational, compliance, and legal steps for successful execution.
• Proactive: Anticipates operational bottlenecks or regulatory changes that could impact trading activity.
• Leadership: Proven ability to manage cross-functional projects and influence stakeholders without direct reporting authority.

The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. 

Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

 

Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.

Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.