| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Binance | Prague, Czech Republic |
| |||
Tether Operations Limited | London, United Kingdom | $88k - $102k | |||
Groma | Boston, MA, United States | $57k - $72k | |||
Figment | Remote | $80k - $100k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Cryptio | New York, NY, United States | $59k - $62k | |||
Chainlink Labs | United States | $119k - $281k | |||
Bitpanda | Remote | $96k - $112k | |||
Bitpanda | Remote | $59k - $82k | |||
Bitpanda | Remote | $90k - $112k | |||
Bitpanda | Remote | $90k - $112k | |||
Alpaca | Remote | $85k - $100k | |||
Binance | Buenos Aires, Argentina |
| |||
Coin Market Cap Ltd | Dubai, United Arab Emirates | $54k - $81k | |||
Binance | Sydney, Australia |
| |||
Alchemy | San Francisco, CA, United States | $175k - $220k |
Risk Operations Agent, EMEA (12-months Contract)
About the Role
Binance's Risk team is looking for an experienced Risk Operation Agent to implement effective Risk strategies to Binance platform and users.
You will be required to work through several pre-determined fraudulent alerts, email alerts, SMS alerts, and service requests to determine if recent account activity is of a fraudulent nature. You will complete your investigation using multiple resources including customer contact, reviewing account activity, account rating, phone matches, IP Search, and various websites, etc. Risk Operations Agents are customer oriented and work to deliver a better understanding of our account processes to our customers.
At the same time, you will educate customers on how to maintain security and strive for loss prevention for both our account and its customers. You are responsible for reviewing documentation, analyzing data, and determining on time whether to verify the authenticity of transactions and/or activities. Throughout this process, you may need to communicate with the customer for additional information and to notify them of decisions. An agent within Risk Operations is organized, efficient, and driven, exhibits strong analytical skills, adapts well to change, and thrives in a collaborative team environment.
Responsibilities
- Review assigned account queues to assess the legitimacy of accounts and account holders, evaluate associated risks, and ensure appropriate account restriction or dismissal decisions are made for each case reviewed (60%).
- Contact account holders to verify account activity, investigate potential concerns, and mitigate potential losses (10%).
- Continuously monitor cases and reports to identify emerging trends, patterns, and risks, and communicate relevant findings to management (10%).
- Monitor account activity to detect unusual or suspicious behavior and take timely action to prevent fraudulent or unauthorized transactions (20%).
Requirements
- Minimum 3–5 years of experience in high-risk, rule-based, or process-driven environments, preferably within financial services, fraud prevention, risk management, or compliance functions.
- Strong analytical and investigative skills, with the ability to identify patterns, anomalies, and potential risks through transaction and account activity analysis.
- Proven experience conducting KYC/KYB reviews, enhanced due diligence, and transaction investigations.
- Excellent written communication skills, with the ability to produce clear, concise, and well-supported case documentation and decision rationales.
- Ability to exercise sound judgment and make risk-based decisions in complex or ambiguous situations with minimal supervision.
- Demonstrated track record of maintaining high levels of accuracy, consistency, and attention to detail while managing competing priorities in a fast-paced environment.
- Working knowledge of AML regulations, financial crime controls, and transaction monitoring best practices.
- Flexible and willing to support weekend coverage as part of a team operating on a 7-day schedule.