Binance is hiring a
Web3 AI Trainer

Location: Asia

AI Trainer

Asia /
Customer Support – Customer Support /
Full-time Onsite or Remote

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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Job Description

    • Assist in machine learning, optimising syntax being used in customer service AI Bot.
    • Analyse real life scenarios in customer service in order to update AI Bot features.
    • Responsible for designing replies for AI Bot and backend settings.
    • Maximise database for frequent colloquial questions and replies; improve interaction ability of the AI bot.
    • Frequently monitor the effectiveness of the AI bot product based on existing data and user experience.
    • Following the trends/issues/launches in the industry and company, keep him/herself up to date and make the AI BOT content as fresh as possible on a daily basis.
    • Great communication skills in order to create better serving replies as well as communicating with internal teams for a more efficient work.
    • Great knowledge of local culture and communication ways with local users.

Job requirement

    • Bachelor Degree & Above
    • At least 3 yrs of relevant experience in AI Bot Operation
    • Able to communicate in English and at least 1 Asian Language is highly preferred.
Working at Binance
Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
Fast moving, challenging and unique business problems
International work environment and flat organisation
Great career development opportunities in a growing company
Possibility for relocation and international transfers mid-career
Competitive salary
Flexible working hours, Casual work attire

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Location: Asia

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