Binance is hiring a Web3 AI Trainer
Location: Asia
AI Trainer
Asia /
Customer Support – Customer Support /
Full-time Onsite or Remote
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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Job Description
- Assist in machine learning, optimising syntax being used in customer service AI Bot.
- Analyse real life scenarios in customer service in order to update AI Bot features.
- Responsible for designing replies for AI Bot and backend settings.
- Maximise database for frequent colloquial questions and replies; improve interaction ability of the AI bot.
- Frequently monitor the effectiveness of the AI bot product based on existing data and user experience.
- Following the trends/issues/launches in the industry and company, keep him/herself up to date and make the AI BOT content as fresh as possible on a daily basis.
- Great communication skills in order to create better serving replies as well as communicating with internal teams for a more efficient work.
- Great knowledge of local culture and communication ways with local users.
Job requirement
- Bachelor Degree & Above
- At least 3 yrs of relevant experience in AI Bot Operation
- Able to communicate in English and at least 1 Asian Language is highly preferred.
Working at Binance
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
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