Quidax is hiring a

Web3 Fiat Operations Associate

About Quidax

We are a crypto startup, and we are passionate about connecting people to an alternative financial

system. At the cor, we believe that innovation in money didn’t end with dollars, pounds, and money as we know it; ay, there has to be something that pushes us as a race forward. We are betting it’s crypto because we’ve seen how it connects the world and makes the world significantly smaller financially. Our mission is to make it insanely simple for people to access & experience crypto products. Our vision is to create a world where sending money and value around the globe is as easy as sending a text message, and we believe this future is going to be brought to you courtesy of digital currencies.

What you will be doing

As a Fiat Operations Associate, you will play a key role in ensuring that fiat deposits and withdrawals at Quidax run smoothly, efficiently, and at scale. Think of yourself as the problem solver who ensures that payments work seamlessly for our customers. Your work will involve automating processes, resolving operational issues, and supporting customer-facing teams.

The goal? A fast, reliable, and hassle-free fiat experience for our users.

What your day-to-day looks like

• Manage and optimize all fiat deposit and withdrawal channels to ensure minimal downtime.

• Automate processes to improve speed, accuracy, and efficiency while reducing manual work.

• Collaborate with cross-functional teams (engineering, compliance, and product) to improve fiat channels and user experience.

• Maintain strong relationships with banks and payment providers to resolve issues

• Stay ahead of industry trends and introduce innovative payment solutions for Quidax users.

What you need to have

• 2+ years of experience in product management, payments, fintech, or fiat operations.

• Strong knowledge of African payment systems, PSPs, and banking integrations.

• Ability to analyze data and improve transaction efficiency.

• A keen eye for detail and strong problem-solving skills.

• Ability to work methodically and meet deadlines.

• Excellent communication and collaboration skills.

Nice To Haves

• You're open to new working ways and are not afraid to question current structures and ways of doing things.

• Experience in crypto.

Why Join Us?

• Collaborate with a passionate and talented team shaping the future of crypto.

• Work closely with both the product and engineering teams, ensuring your designs are integral to our success.

• Access to tools, resources, and training to grow your skills.

• A supportive culture where great ideas are celebrated, and your work has a real impact.

Our Core Values:
Simplicity: as the sign of great understanding and empathy

People: investing in our people and making the work experience a remarkable one

Integrity: being true & honest to ourselves and those counting on us

Customers: realize the reason we exist is because they exist, and we love and respect them

Excellence: doing things in a first-class way, going above and beyond

Discipline: leadership and doing what you say you would, no matter how you feel.

Some perks of being a Quidaxian:

• A company that cares about you and your well-being and wants to do everything to ensure that your life inside and outside work is the most satisfying it can be.

• An inclusive culture where we are always looking for improvement and cherish your input. 🙋‍♀️

• Sweet compensation package, including bonus when the company hits its goals for the year at the management's discretion. 🤑

• Unlimited PTO (Paid Time off). 🥳

• Generous Parental Leave. 👶

• HMO. 👨‍⚕️

• Health & wellness check-ups annually.

• Offsite team retreat. 🌴

• Special Interest clubs, i.e., book club, fitness club, etc.

• Also, a front-row seat to the biggest thing in finance in the last 100 years

How to apply:

We love seeing applications that speak directly to us. It’s easy for your application to get lost in a sea of generic ones, especially when we’re sorting through dozens of them. So, make yours stand out! Show us your personality, your passion, and why you’re the perfect fit. We appreciate the effort it takes to create something thoughtful and unique.

If you make it through to the next stage, you’ll likely get a pre-interview questionnaire. Think of it as a chance to show us how you’d approach the challenges we face here at Quidax. Imagine you’re already part of the team and walk us through your thought process as you tackle the problems we throw your way.

What our hiring process looks like

It’s a 3-step quick, three-step process!

✅ Intro call with the recruiter

✅ Assessment: Business Case Study

✅ 1 - 2 hrs call with the Hiring Manager(s)

✅ 45-minute culture fit interview

If you want to find out more about what life at Quidax is, visit Quidax Bio.

Stay connected with Quidax through LinkedIn and Instagram for the latest updates.

Apply Now: