Crypto Jobs

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Job Position Company Posted Location Salary Tags

MoonPay

Remote

$63k - $65k

Binance

Dubai, United Arab Emirates

Referment

New York, NY, United States

$175k - $250k

Binance

Prague, Czech Republic

Robinhood

London, United Kingdom

$105k - $165k

Tether Operations Limited

Mexico City, Mexico

$207k - $217k

Tether Operations Limited

Buenos Aires, Argentina

$207k - $217k

Tether Operations Limited

Riyadh, Saudi Arabia

$126k - $163k

Tether Operations Limited

Madrid, Spain

$115k - $138k

Tether Operations Limited

Bangkok, Thailand

$112k - $144k

Tether Operations Limited

London, United Kingdom

$126k - $163k

Tether Operations Limited

Tokyo, Japan

$126k - $163k

Tether Operations Limited

Brussels, Belgium

$126k - $163k

Tether Operations Limited

London, United Kingdom

$103k - $144k

Tether Operations Limited

Yerevan, Armenia

$115k - $138k

MoonPay
$63k - $65k estimated
Mexico - Remote

Customer Operations Analyst (Mexico - 6 month FTC)

Mexico - Remote
Operations – Customer Operations /
Full-time /
Remote

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About MoonPay
 
Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.
 
Why?
 
Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many.
 
What we do
MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.
 
Proven at scale
 
Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day.
 
We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable.
 
But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be.
 
If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.
 
Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 
 
Locations Supported 🌍
  • Mexico

Relocation available: No 
 
Work pattern:This role will be remote 
 
This is a 6 month fixed-term contract (FTC) position, with the potential for a permanent role subject to business needs and performance.
 

About the Opportunity ✍


As a Customer Support Specialist, you will help deliver fast, reliable, and high-quality support to MoonPay’s global customers and partners. You will investigate and resolve customer issues across multiple support channels, helping users successfully navigate MoonPay’s products and services. You will work closely with internal teams to resolve more complex cases, follow established support processes, and contribute feedback that helps improve the overall customer experience.We are looking for someone with early experience in customer support or operations who enjoys solving problems, communicating clearly with customers, and working in fast-paced technology environments.

What you will do…

  • Provide timely, high-quality support to MoonPay customers and partners across multiple channels such as email and Slack.
  • Investigate customer issues, identify root causes, and resolve problems while ensuring a smooth and professional customer experience.
  • Meet performance KPIs including CSAT, QA scores, and productivity targets.
  • Accurately document customer interactions and case details within support tools and CRM systems.
  • Collaborate with internal teams to resolve escalations and operational issues impacting customers.
  • Identify recurring customer issues and share insights that help improve support workflows, documentation, and the overall customer experience.

About You 🙋

The right candidate for this role is passionate about the promise of crypto and enthusiastic about creating stellar customer experiences. You are detail oriented, with a desire to continuously improve operational processes. You are continually curious and eager to learn, with a desire to proactively find solutions to problems. You are action-oriented and can move quickly to meet the evolving needs of a fast-paced organization and industry.
 
  • 1+ years of experience in Customer Support, Customer Success, or Operations roles within technology-driven companies.
  • Experience working in fast-paced environments such as FinTech, Crypto, Web3, or Consumer Technology is preferred.
  • Strong written communication skills and the ability to clearly explain complex issues to customers.
  • Highly organized and detail-oriented, with the ability to manage multiple support cases simultaneously.
  • Comfortable learning new tools, systems, and products quickly in a rapidly evolving environment.

BLOCK Values
 
We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values:
 
B - Be Hungry
L - Level Up
O - Own It
C - Crypto Curious
K - Kaizen
 
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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How much do crypto jobs pay?

The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors

However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries

Here are some examples of average salaries for popular cryptocurrency jobs:

  1. Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
  2. Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
  3. Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
  4. Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
  5. Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.

Is crypto jobs legit?

Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years

As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others

However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work

It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position

You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine

To avoid scams, you can do the following:

  1. Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
  2. Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
  3. Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
  4. Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.

What careers are there in crypto?

The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors

Here are some of the careers in crypto that you can explore:

  1. Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
  2. Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
  3. Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
  4. Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
  5. Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
  6. Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
  7. Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
  8. Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
  9. Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.

Can you make a career out of cryptocurrency?

Yes, it is possible to make a career out of cryptocurrency

The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies

Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism

There are also roles in cryptocurrency consulting, law, and compliance, among others

To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works

This may require education or training in computer science, economics, or finance, depending on the specific career path you choose

Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant

As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments

While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.

What is crypto jobs?

Crypto jobs refer to employment opportunities in the cryptocurrency industry

This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms

Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists

These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.