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The Role
You'll own onboarding, from signup to activation.
Every business that joins Altitude passes through this team, and you'll carry your own caseload end to end. You run KYC/KYB from the first document request to the moment an account is cleared: collecting documentation, verifying entities and beneficial owners, making the risk call, and escalating cases when appropriate. You're the first line of defense and are customer facing, delivering a delightful onboarding journey.
The job is not queue-clearing. Onboarding is where the most friction sits and it's the single biggest lever on how fast we convert our pipeline from lead to customer. You'll be the person who sees every failure point in that process, and you'll be expected to fix them rather than absorb them.
What You'll Own
Onboarding & Due Diligence
Own the customer onboarding process end to end, from first document request to activated account
Run KYC/KYB reviews on business entities: corporate structure, beneficial ownership, source of funds
Apply onboarding requirements across multiple jurisdictions, each with its own documentation and regulatory standards
Ensure every account clears in line with applicable partner requirements
Risk & Partners
Serve as first line of defense, applying risk-based judgment rather than checklist compliance
Escalate higher-risk cases with a clear recommendation, not just a flag
Work with our external partners on onboarding matters, from routine account questions to case-by-case exceptions
Own responses to partner requests for information: accurate, complete, inside the required window
Customer Communication
Be the primary point of contact through onboarding, guiding customers through what we need and why
Resolve documentation issues fast, in writing customers can act on without a follow-up call
Partner with sales and the wider business team to move accounts through without lowering the bar
Process & Automation
Find the friction: which steps stall, which documents get rejected, where customers drop
Propose controls, process changes, and automation opportunities to the product team
Turn your own manual work into something the product does instead
You Might Be Right For This If
You've onboarded businesses, not just individuals; layered ownership structures and offshore holdcos don't rattle you
You can tell a real risk signal from a missing PDF, and you treat those two things differently
You write clearly under pressure
You hold the line on standards and still get the customer live
You think in process, not cases; you've found where a workflow breaks and rebuilt it instead of working around it
You know your way around onboarding and case management tooling, and you can tell what should be automated from what still needs a human
You use AI tools for document review, summarization, and drafting as a matter of course
You run your own queue and and are a self-starter
You've worked in crypto or digital assets, or you've been close enough that stablecoins, blockchain-based payments, and on-chain transaction monitoring needs no explanation
Requirements
2+ years in KYC/KYB, onboarding, or a first-line compliance function
Working knowledge of customer due diligence requirements across more than one jurisdiction
Hands-on experience verifying business entities and beneficial ownership (UBO)
Exceptional written and verbal communication - this is non-negotiable: it's most of the job
High case volume with competing priorities, and nothing dropped
Autonomous and low-ego - fully remote, no aircover, no hand-holding
Why This Might Be Interesting
We have an onboarding process and it's scaling. Your job is multi-faceted: get customers onboarded, find where onboarding slows down, and make it faster, clearer, and more optimized: better tooling, tighter controls, less manual work per customer.
Onboarding is a competitive advantage in this category, not a cost center. Onchain-native businesses are used to getting rejected by banks, or waiting weeks for an answer nobody will explain. Getting them live quickly, at volume, without dropping standards, is one of the clearest reasons customers pick us. That experience is yours to own.
Small team, high standards. Learn more about our core values here.
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
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What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.