Crypto Jobs

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Job Position Company Posted Location Salary Tags

Unlimit

Hong Kong, Hong Kong

$63k - $75k

Gate

Remote

$82k - $115k

Xsolla

Remote

$90k - $112k

Gate

APAC-C1

$39k - $45k

Gate

APAC-C1

$84k - $90k

Solana Foundation

Remote

$84k - $107k

ChainGPT

Remote

$68k - $148k

GoMining

Remote

$39k - $45k

Blackrock

New York, NY, United States

$81k - $101k

Blockchain Futurist Conference

Remote

Phantom

United States

$200k - $238k

Ondo Finance

United States

$140k - $210k

Gate

Remote

$91k - $115k

Xsolla

Los Angeles, CA, United States

$147k - $232k

Tradeify

Remote

$54k - $90k

Unlimit
$63k - $75k estimated
Hong Kong Office
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Technical Account Manager (Unlimit Crypto)

Hong Kong Office
Account Management Acquiring – Client Relations /
Full-Time /
Hybrid

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We are seeking a dynamic Technical Account Manager to manage and grow relationships with crypto merchants across the APAC region. In this role, you will act as the primary point of contact for commercial, operational, and technical matters, helping our partners leverage our products to drive business growth. You will coordinate onboarding, monitor performance, resolve issues, and contribute to revenue expansion within the crypto vertical, all while ensuring an exceptional merchant experience.

Key Responsibilities:

    • Develop and maintain strong relationships with crypto merchants, acting as their trusted advisor and advocate within the organization.
    • Serve as the primary point of contact for clients, handling commercial, operational, and technical inquiries.
    • Coordinate onboarding of new crypto partners, including Sandbox and Production access.
    • Track and monitor account performance (transaction volumes, PM approval rates, failed reasons) to proactively identify growth or optimization opportunities.
    • Support business development initiatives by identifying upsell and cross-sell opportunities, helping drive revenue growth within the crypto vertical.
    • Collaborate with internal teams (technical, compliance, product) to resolve operational or technical issues and ensure smooth payment operations.
    • Ensure timely settlements, fee reconciliation, and adherence to agreed SLA.
    • Communicate daily with merchants via calls, Telegram, Slack, or email to manage requests, escalations, refunds, testing issues, and other operational matters.
    • Attend and support APAC events such as TOKEN2049, Singapore Fintech Festival, Hong Kong Consensus, TH Money20/20, and others.
    • Act as a feedback loop for the organization by gathering partner insights, evaluating evolving needs, and communicating findings to relevant departments.
    • Monitor key metrics and performance indicators to track client health, identify areas for improvement, and drive commercial and portfolio growth.
    • Coordinate upscaling operations for the Customer Success Department in APAC, liaising with involved teams to enhance efficiency and scalability.

Daily Tasks:

    • Handle escalated merchant issues including refunds, technical or liquidity provider problems, gas issues, and partner testing requests.
    • Track transaction performance and investigate declines, delays, or anomalies in crypto payment flows.
    • Liaise internally to resolve technical or compliance-related issues impacting merchant accounts.
    • Provide partners with regular updates and enable them to leverage new features as they are released.
    • Convert qualified inbound leads into valued clients through technical selling and product demonstrations.

Key Success Metrics:

    • Act as a primary contact for clients, ensuring satisfaction and successful adoption of our products.
    • Keep partners consistently updated and help them leverage new features to maximize value.
    • Drive revenue growth via upselling and cross-selling opportunities.
    • Build strong professional relationships, enhancing the overall merchant experience.
    • Meet strategic, data-driven targets for assigned partner accounts.
    • Gather and communicate partner feedback to shape product and service improvements.

Required Skills and Qualifications:

    • Proven experience in customer success, account management, or similar client-facing roles in fintech or crypto.
    • Senior or team lead experience is advantageous.
    • Bachelor’s degree in Economics, Business Administration, or a related field.
    • Strong data analysis skills; willingness to learn SQL.
    • Exceptional interpersonal skills, capable of building relationships at all management levels.
    • Strong organizational, multitasking, and time management abilities.
    • Ability to work independently and solve complex challenges effectively.
    • Technical aptitude to understand crypto payments, transaction flows, and integrations.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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How much do crypto jobs pay?

The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors

However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries

Here are some examples of average salaries for popular cryptocurrency jobs:

  1. Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
  2. Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
  3. Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
  4. Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
  5. Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.

Is crypto jobs legit?

Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years

As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others

However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work

It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position

You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine

To avoid scams, you can do the following:

  1. Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
  2. Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
  3. Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
  4. Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.

What careers are there in crypto?

The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors

Here are some of the careers in crypto that you can explore:

  1. Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
  2. Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
  3. Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
  4. Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
  5. Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
  6. Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
  7. Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
  8. Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
  9. Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.

Can you make a career out of cryptocurrency?

Yes, it is possible to make a career out of cryptocurrency

The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies

Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism

There are also roles in cryptocurrency consulting, law, and compliance, among others

To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works

This may require education or training in computer science, economics, or finance, depending on the specific career path you choose

Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant

As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments

While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.

What is crypto jobs?

Crypto jobs refer to employment opportunities in the cryptocurrency industry

This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms

Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists

These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.