Public is hiring a
Web3 Operations Associate - Brokerage Onboarding

Location: NC Raleigh, North Carolina, United States

About Us:

Public.comis an investing platform that helps people become better investors. Members can build a diverse portfolio of stocks, ETFs, and crypto within a single platform.

On Public, ownership unlocks an experience of content and education, contextual to their portfolio, created by a million+ strong community of investors, creators and analysts.

Public puts investors first, and doesn’t sell trades to market makers or take money from Payment for Order Flow (PFOF).

We announced ourSeries Dfunding round of $220 million in Feb. 2021, just two months after our Series C round. Our investors include Accel, Greycroft,(the original investors in Venmo) and Lakestar,as well as Will Smith (Dreamers VC), Tony Hawk, The Chainsmokers’ Mantis VC; NFL star J.J. Watt, NYU Stern professor and entrepreneur Scott Galloway, business executive Dick Parsons, Business Class founder Sophia Amoruso, and Shari Redstone’s Advancit Capital.

What you’ll do:

The operations team at Public is looking for a specialist to help manage our user onboarding processes during a flexible weekly schedule that includes one weekend day, Saturday or Sunday.

As the Operations Specialist - Onboarding, you are the first point of contact for new users as they join our incredible community of investors. You will be responsible for reviewing new account applications and communicating with our users about their application status while continuously working to find ways to improve the (and your) systems and processes. In addition, you will independently drive projects and analyses that support our ability to grow the business and improve the investing experience for all of our members.

Since Public is in a regulated industry, this role will require the candidate to have a FINRA Series 7 license or be able to obtain them within 90 days.

Who you are:

  • Someone process-, detail-, and action-oriented who embodies our company principle of organized speeding. You are passionate about discovering trends and uncovering insights, and look for opportunities to operationalize new processes and procedures to allow your work to scale easily alongside our growing community.
  • An agile teammate who is comfortable working independently and operating in a fast-paced environment. You can react quickly and make effective decisions to build a stronger community on Public
  • Strong analytical, communication, and project management skills
  • Series 7(or ability to obtain within 90 days)

Bonus Points:

  • Startup experience
  • Fluency with (or interest in learning) SQL programming language.
  • Experience working with Looker and Mixpanel

Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type. We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression.

Apply Now:

This job is closed

Location: NC Raleigh, North Carolina, United States

This job is closed


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