LATOKEN is hiring a

Web3 Senior Customer Satisfaction Manager App Rating

LATOKEN’s mission is to put financial life at fingertips. So everybody can use money to bring ideas to life to build the future and be a stakeholder of it. Internet startups conquered the commanding heights after 20 years since the dot-com bubble. Blockchain is the internet of value - the next wave which outperforms any technology and industry in history. This technology is a game-changer for a vast market of blood and brain of humankind: payments and trading. The blockchain works worldwide: no need for central banks, layers of private banks, or custodians.
LATOKEN is a top blockchain bet on the financial system upgrade.
Our mission is to put
Money and assets at fingertips worldwide:

• Open account and deposit fiat in a few seconds
• Manage money: Pay, Receive or Transfer
• Manage assets: Crypto, Startups, Pre - IPO, Equity

Unit: Mobile
Unit Mission: Make users love LATOKEN products
Role: Senior Customer Satisfaction Manager App Rating

Functions:

• Convert : Find those who have complained in reviews or reached out for help and contact them making sure they are happy and changed their opinion and rating
• Maintain reviews : Reply to user reviews on App Store and Google Play maintaining high store rating
• Supervise : Ensure vital processes are working, scripts and FAQs are fresh and clear and will do their job.

Requirements:

Must have:

• 1y+ crypto trading experience
• English - C1 at least.
• 6m+ experience in Technical support
• Successful cases of leading a team

Be a plus:

• 6m+ experience in community management
• 6m+ experience in copywriting.
• Russian, Indonesian, Turkish, Hindi, Bengali languages - B2
• 6m+ experience in an Investigation firm
• Fluent in Solidity language
• 6m+ experience in Sales of a complex product
• 6m+ experience in SMM / marketing

Why LATOKEN:

• Build the future. Level up the financial system. Put it at fingertips, so everybody can use the money to build and be a stakeholder of the future.
• 2x mobile users' growth each month, 4.6 ratings.
• The Largest primary market with 270 IEOs since 2017.
• The team is our main product, we build a culture capable to shift frontiers. A great workplace is stunning colleagues. Adequate performers should work elsewhere. The only top talent here.
• Be stakeholder. You build a product helping people’s success. People pay for it and you get a stake in these future payments as a LATOKEN shareholder. We have the highest in fintech team shares pool.
• We overpay. If you are with us, as a shareholder, you will earn 10-100x compared to any other top career alternative. And the team expects your performance to match the reward.

You would receive $ 250 000 - 400 000 in stock option value. You can earn a lot if you put clients first, want, and capable to make the world better with the new technology.
Feel a great fit - apply now or forward to a great candidate.

Salary 700 - 1200 USD fix, plus bonuses

Apply Now: