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|---|---|---|---|---|---|
Binance | Asia |
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Tether Operations Limited | Rio De Janeiro, Brazil | $54k - $81k | |||
Tether Operations Limited | Milan, Italy | $122k - $163k | |||
InfStones | Texas | $84k - $110k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Binance | Dubai, United Arab Emirates |
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Binance | Mumbai, India |
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Binance | Remote |
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Binance | Hong Kong, Hong Kong |
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Veda | Wilmington, DE, United States | $76k - $180k | |||
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Okx | Remote | $36k - $54k |
Merchant Management & Community Lead
About the Team
We are looking for an experienced Merchant & Community Leader to drive supply-side growth, merchant ecosystem development, and community culture at scale.
This role goes beyond traditional merchant acquisition — you will be responsible for building a sustainable supply ecosystem, managing merchant lifecycle end-to-end, and fostering a strong, engaged community that reinforces marketplace growth.
Responsibilities
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Own and manage the full merchant (seller) lifecycle, including onboarding, activation, growth, dormancy, and reactivation, to drive sustained engagement and GMV growth
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Build and optimize merchant operations frameworks, including segmentation and tiered management strategies to improve supply quality
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Lead merchant acquisition and onboarding initiatives, developing scalable channels to source sellers (e.g., platform migration, partnerships, community/referral programs)
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Manage a large-scale supply side with 10,000+ active merchants, ensuring healthy ecosystem growth and supply diversity
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Design and cultivate a strong merchant community, including culture building and cohort-based (circle/layered) operations to increase engagement and retention
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Establish merchant growth programs, including training, enablement tools, incentives, and traffic support
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Collaborate cross-functionally with product, data, and marketing teams to improve merchant experience and platform efficiency
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Drive international expansion efforts, including multi-language and multi-region merchant strategies
Requirements
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Proven experience in a marketplace environment, with hands-on exposure to buyer operations, merchant/seller operations, and/or community operations
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Strong understanding of the merchant lifecycle (Onboarding to Activation to Growth to Dormancy to Reactivation)
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Experience managing 10,000+ active merchants on the supply side
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Demonstrated success in merchant acquisition and scaling supply, including identifying and building sourcing channels
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Solid experience in community building and cohort-based operations; proven ability to foster engagement and loyalty
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Not limited to brand marketing or traditional B2C BD; strong platform and supply-side operations mindset required
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Bilingual in English and Chinese, with exposure to international markets or global operations
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Strong analytical and strategic thinking skills, with a data-driven approach to decision-making
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Self-starter with the ability to learn and apply AI tools to improve operational efficiency
Preferred Qualifications
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Experience in cross-border e-commerce or global marketplace platforms
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Track record of building merchant or community systems from 0 to 1
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Familiarity with AI applications in operations (e.g., automation, content generation, merchant enablement tools)
What does a blockchain developer do?
A blockchain developer is a software developer who specializes in the development of applications that make use of blockchain technology
Some of the responsibilities of a blockchain developer may include:
- Designing and implementing smart contracts.
- Creating and maintaining the infrastructure that supports the blockchain network, and developing user-facing applications that make use of the blockchain.
- Additionally, a blockchain developer may also be responsible for researching and staying up-to-date with the latest developments in blockchain technology, in order to ensure that their applications are secure and efficient.