Bitpanda is hiring a

Web3 Senior Specialist, Customer Onboarding Consultant

Your mission

As a Customer Onboarding Consultant in the Onboarding Team of Bitpanda Technology Solutions you will be working with leading fintechs, banks and other players in the financial services ecosystem and manage high-impact projects with Bitpanda at all stages of the onboarding process.

What you'll do

• Be the main driver of high-impact projects and oversee end-to-end delivery; serve as the SPOC during complex onboarding processes and manage internal and external cross-functional teams
• Oversee all onboarding and integration related activities of large institutional clients and identify and execute cross-sell opportunities
• Consult clients to find the product solutions best fitting to their needs and align requirements cross-functionally
• Advise internal teams on a broad spectrum of topics regarding the investment-as-a-service offering of Bitpanda Technology Solutions
• Coordinate with the Product, Legal and Compliance teams closely and ensure cross-departmental collaboration

Who you are

• >5 years of experience in project management, product management, solutions advisory or a similar role in the banking or financial services sector (experience within SaaS or BaaS services is advantageous)
• Project management experience, especially regarding large, multi-stakeholder implementation; ability to break down complex problems and prepare solution recommendations in short time-frames
• Best-in-class analytical skills preferably coupled with solid technical understanding of APIs
• Ability to autonomously maintain and maximise the potential of new relationships while demonstrating excellent people skills; ability to easily connect with high-level stakeholders in partner companies
• Excellent communication and negotiation skills with business fluency in English (any other language would be an advantage)

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